Colorqube 9301 Harddisk replace

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  • kurbads
    Technician
    • May 2017
    • 26

    #16
    Re: Colorqube 9301 Harddisk replace

    I apologise for overwhelmingly long post. I hope I did not scare anybody off with my boring comments.

    I was just reporting everything in the order of discovery with lots of assumptions which where designed to show nothing else but my confusion.

    I would really like to know if anybody has any suggestions. I do have people around the printer there who I can ask remotely to try something if there is a suggestion get there at end of November.

    Given the HDD problem is fixed, how could I fix the preheat problem and the possibly related paper problem.

    What I did not mention was that during one of the reboots while printer was printing but crushing after one sided of double sided page possibly due to SSD, it asked for yellow colour brick which I supplied but to my surprise it did not zoom in. I did notice that it has been swallowed later but just before leaving the office to airport, I looked at it again and noticed that there are yellow wax shavings in the tray.

    Is it possible that it sees something in the ink area? I assume the preheater is what melts inks for use while printing. Could it be possible cleaned out? How to take it apart please?

    Thank you!

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    • prismtech
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2014
      • 199

      #17
      Re: Colorqube 9301 Harddisk replace

      89-520 Indicates the stance sensor on the preheat assembly has failed. This is a common failure on these units.

      Replace pre-heat assembly:

      Xerox ColorQube 92xx 93xx Registration Preheat Assembly 801K37710 604K54870 | eBay

      If you look at the current pre-heat assembly my guess is the front flag gear has stripped on the shaft. Most of the other gears on the pre-heat assembly will be close to failure at this point. Replace entire unit.

      Sent from my SM-T530NU using Tapatalk

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      • prismtech
        Trusted Tech

        Site Contributor
        100+ Posts
        • May 2014
        • 199

        #18
        Re: Colorqube 9301 Harddisk replace

        As for the paper issue, are you running European a4 or 8.5x11? Change the paper size of the tray to reflect the actual paper size.

        Sent from my SM-T530NU using Tapatalk

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        • prismtech
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2014
          • 199

          #19
          Re: Colorqube 9301 Harddisk replace

          Replacing the pre-heat assembly is a 5 minute job. If you haven't done it before I will post a YouTube video showing how to get it out. It's only difficult if you don't know what screws to pull and the fact you have to pop the left side open to extract the horizontal feed assembly.

          Sent from my SM-T530NU using Tapatalk

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          • prismtech
            Trusted Tech

            Site Contributor
            100+ Posts
            • May 2014
            • 199

            #20
            Re: Colorqube 9301 Harddisk replace

            And the pre-heater has nothing to do with melting ink. It actually pre heats the paper before it hits the drum. It also shifts the paper for registration.

            Sent from my SM-T530NU using Tapatalk

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            • kurbads
              Technician
              • May 2017
              • 26

              #21
              Re: Colorqube 9301 Harddisk replace

              Thank you and please, please do. I would need the video instruction.

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              • kurbads
                Technician
                • May 2017
                • 26

                #22
                Re: Colorqube 9301 Harddisk replace

                If you could point out in instruction which parts to look for to see the damage and check if it is bad before I order replacement. Thank you!

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                • kurbads
                  Technician
                  • May 2017
                  • 26

                  #23
                  Re: Colorqube 9301 Harddisk replace

                  The paper size is not a problem. There is A4 <> Letter paper substitution set up in settings.

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                  • kurbads
                    Technician
                    • May 2017
                    • 26

                    #24
                    Re: Colorqube 9301 Harddisk replace

                    Is this the video? YouTube

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                    • prismtech
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • May 2014
                      • 199

                      #25
                      Re: Colorqube 9301 Harddisk replace

                      Originally posted by kurbads
                      Is this the video? YouTube
                      Not the video but I will post one this weekend.

                      Sent from my SM-T530NU using Tapatalk

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                      • prismtech
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • May 2014
                        • 199

                        #26
                        Re: Colorqube 9301 Harddisk replace

                        Originally posted by kurbads
                        If you could point out in instruction which parts to look for to see the damage and check if it is bad before I order replacement. Thank you!
                        The correct piece to order is the entire pre-heat assembly. Just trying to replace bits and pieces of it is hopeless. Once the nylon gears start to shred they all go.

                        Sent from my SM-T530NU using Tapatalk

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                        • kurbads
                          Technician
                          • May 2017
                          • 26

                          #27
                          Re: Colorqube 9301 Harddisk replace

                          I ordered one. A used one from the listing you quoted. Can you advice how many warmups does it survive? Could it be what contributed to its premature death the fact that printer was resetting itself at midnight and reheating inks every day?

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                          • prismtech
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • May 2014
                            • 199

                            #28
                            Re: Colorqube 9301 Harddisk replace

                            Originally posted by kurbads
                            I ordered one. A used one from the listing you quoted. Can you advice how many warmups does it survive? Could it be what contributed to its premature death the fact that printer was resetting itself at midnight and reheating inks every day?
                            How many sheets on the unit you have? They tend to get brittle gears and stance shutter at 750,000 copies. Sometimes you just have bad luck and they let go sooner. I will point out in the vid what to check for.

                            The resets at midnight wouldn't cause this piece to fail. It dies due to copies and age.

                            Sent from my SM-T530NU using Tapatalk

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                            • prismtech
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • May 2014
                              • 199

                              #29
                              Re: Colorqube 9301 Harddisk replace

                              If you look at 89-520 in the service manual figure 2. That sensor cap that the arrow points to always de-bonds from the shaft. Once it has let go your finished.

                              Sent from my SM-T530NU using Tapatalk

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                              • prismtech
                                Trusted Tech

                                Site Contributor
                                100+ Posts
                                • May 2014
                                • 199

                                #30
                                Re: Colorqube 9301 Harddisk replace

                                I'm running behind. Will post the video later this week....

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