7556 HDD wipe???

[Geo]

Hi All

Have two questions about a Xerox 7556.

1) does this box have HDD.
2) If yes can the HDD be wiped/formatted from the op panel, if it can please provide procedure.

Thanks much
Geo
P.S. are we having fun yet???

[jeanpaul]

Re: 7556 HDD wipe???

Hi You need to do an overwrite.

[vodo]

Re: 7556 HDD wipe???

Hi All

Have two questions about a Xerox 7556.

1) does this box have HDD.
2) If yes can the HDD be wiped/formatted from the op panel, if it can please provide procedure.

Thanks much
Geo
P.S. are we having fun yet???

Have you ever seen one running without HDD? Yes, it has one. FORCE ALBOOT, dis-able data backup will erase all and reload its firmware any version that you wanted. But it only perform via USB.

[Geo]

Re: 7556 HDD wipe???

Hi You need to do an overwrite.

Can you please post detailed steps....This is a one of going back to the leasing company.

Thanks

[Geo]

Re: 7556 HDD wipe???

Have you ever seen one running without HDD? Yes, it has one. FORCE ALBOOT, dis-able data backup will erase all and reload its firmware any version that you wanted. But it only perform via USB.

Perhaps I was not clear with my first post...The copier has to be returned to the leasing co and the customer wants the HDD wiped/reformatted . I need DETAILED steps/procedure on wiping or reformatting the drive.

Thanks

[Mukasa]

Re: 7556 HDD wipe???

Perhaps I was not clear with my first post...The copier has to be returned to the leasing co and the customer wants the HDD wiped/reformatted . I need DETAILED steps/procedure on wiping or reformatting the drive.

Thanks

Big man help your self below

• A Forced Altboot will upgrade or downgrade every component on the entire machine regardless of the currently-installed software version. A Forced Altboot is required for recovering from corrupt application code on devices such as Fax, IOT, IIT.
  
  • A Forced Altboot should be used if the Finisher software requires upgrade or reloading.
    
  • A Forced Altboot should be used if a downgrade of the IOT/IIT is required.
    
    
  • Performing a Forced Altboot may take up to 25 minutes to complete.
    

Procedure

Obtaining Software

System software is available in GSN library #11428 or www.Xerox.com. To load SW onto the USB Flash Drive perform the following:

1. Connect the Flash Drive to a USB port on your PWS.
   NOTE:
   You should not have an upgrade folder and an altboot folder on the Flash Drive at the same time.
   
   
2. Create a folder named altboot at the root level of the drive.
   
3. Forced AltBoot only: Create a file named FORCED_UPGRADE inside the altboot folder. This can be any type of file, and does not need to have any content; the AltBoot routine only checks to see that a file with this name is present.
   
4. Navigate to the root directory of the Software CD.
   NOTE:
   If you have more than one file with the suffix .dlm inside the altboot folder on the Flash Drive, the latest version will be automatically selected.
   
   
5. Locate the Machine SW folder. Inside the folder will be a file with the name WorkCentre_7500-system-sw#061120000*****# .dlm, where ***** is the version number of the software. Copy this file to the altboot folder on the USB Flash Drive
   
6. Remove the Flash Drive from your PWS.

Loading Software

1. Switch on the machine power and wait for the machine to boot up.
   
2. Perform an NVM Save, dC361.
   
3. Perform the Network Clone procedure, GP 13.
   
4. If possible, complete or delete all pending print jobs. If the prints jobs cannot be deleted, warn the customer that all pending jobs will be lost.
   
5. Before software is loaded, ensure that the machine is in a fully operational condition. Any active faults or jams must be resolved before starting this procedure.
   
6. Switch off the machine
   
7. Connect the USB Flash Drive to one of the USB Ports on the Control Unit ( Figure 2).
   Figure 2. USB Ports
8. Switch on the machine power.
   
9. The UI will display the Software Upgrade screen. Progress bars for each of the software modules will be displayed.
   
10. The AltBoot process should complete after approximately 5 minutes. When finished, the UI will display AltBoot failed screen will open. Follow the on screen instructions. Restart the procedure.
    NOTE:
    Do not switch off the machine until told to do so by the UI. During the next few steps, the HDD is being encrypted. Switching off the machine can cause only partial encryption of the partitions on the HDD.
    
    
11. The UI displays the Data Encryption/Decryption screen.
    
12. The machine will reboot several times before returning to a ready state. In some instances a power on failure screen may appear. Switch off the machine, then switch on the machine.
    
13. Perform an NVM Restore, dC361.
    
14. Perform a Network Clone Restore ( GP 13).

[Geo]

Re: 7556 HDD wipe???

Thanks for your help..

Much appreciated....Now big boss and customer is happy .

[estqwerty]

Re: 7556 HDD wipe???

Thanks for the altboot explanation steps.
Please describe : Network Clone procedure, GP 13