WC5225 0% toner & Please reinsert improperly inserted toner cartridge error messages

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  • Manuas
    Technician
    • Nov 2016
    • 20

    #1

    WC5225 0% toner & Please reinsert improperly inserted toner cartridge error messages

    I have a Xerox WC5225 that says 0% toner so I ordered another toner and when I installed it it says Please reinsert improperly inserted toner cartridge error message. When I put the old toner back in I think it says 0% or 9%. The drum was also 0% so I got a new drum and that part is ok now and 100%. The toner is the only problem now. Does anyone know the fix for this? Thanks.
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