[Misc] Xerox 7120 - 116-312

[savi0r]

Hello. After erasing all data on a Xerox 7120, the error 116-312 appears. I know it is related to the hdd, but what can be done? In UI Diagnostics, i can't initialize the hdd. And another thing : the contrast on the print is kinda dark. Same photo printed with : 2 xerox 7120, one ricoh mpc 2500 and one mpc 4000, gets out rather dark. Same photo printed on a xerox 6605 gets out perfectly. I really can't figure out this one. I would be really gratefull for some help.

[Mukasa]

Re: Xerox 7120 - 116-312

Hello. After erasing all data on a Xerox 7120, the error 116-312 appears. I know it is related to the hdd, but what can be done? In UI Diagnostics, i can't initialize the hdd. And another thing : the contrast on the print is kinda dark. Same photo printed with : 2 xerox 7120, one ricoh mpc 2500 and one mpc 4000, gets out rather dark. Same photo printed on a xerox 6605 gets out perfectly. I really can't figure out this one. I would be really gratefull for some help.

An error in the HDD encryption key is detected during boot.



Initial Action

Power Off/On



Procedure

• Check the HDD electrical connections
  
  
• Check the sw version of the controller sw - update if required
  
  
• If the problem persists perform Hard Disk Failure Prediction Test.
  
  
• If the test is OK, perform (HDD Initialization Special Boot).
  
  
• If the problem persists replace the HDD
  
  
• Replace ESS PWB (If not fixed by this, reinstall the original ESS PWB)
  
  
  Perform failure prediction test for Hard Disk (HDD).
  
  
  Procedure
  
  
  1. Enter the UI Diagnostic Mode .
     
     
  2. Select Sub System on the Maintenance / Diagnostics screen.
     
  3. Select Hard Disk Failure Prediction Test.
     
  4. Follow the instructions on the screen and press Start.
     
  5. The result is displayed on the Hard Disk Failure Prediction Test screen.
     
  6. If the result is NG, Fault Code is displayed.
     Take action according to the message and press the Confirm button.
     
  7. Select Close to return to the Sub System screen.
     
     This procedure describes methods of recovering from certain un-clearable faults.
     
     
     Procedure
     
     Some boot-up failures, as well as some un-clearable fault codes, may be caused by software corruption, or by structural flaws in a command sent to the machine. In these cases, it is sometimes possible to bypass or delete the offending code during the startup process.
     
     
     CAUTION There are four special boot modes. Each mode performs a different set of initializations to bypass a specific set of problems. There is information lost in each procedure, thus, they should not be used unless specific directions are given. The following list gives these procedures, in the order from least-invasive to most-invasive. If you are instructed to perform a specific initialization, perform only that procedure. If you are asked to perform the entire series, perform the steps in the order given, until the problem is resolved.
     
     
     Job Log Initialization
     
     This step will delete any print or copy job that is in process, and then perform a reboot.
     
     To execute: simultaneously press and hold the 1, the Stop, and the Energy Saver buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.
     
     
     
     Spool Initialization
     
     This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.
     
     To execute: simultaneously press and hold the 6, the Stop, and the Energy Saver buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.
     
     
     
     HDD Initialization
     
     4, the Stop, and the Energy Saver buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.
     
     
     
     ESS NVM Initialization
     
     CAUTION STOP HERE! This portion of the routine will set all IOT ESS NVM values to default. DO NOT execute this step unless specifically directed to perform this portion.
     Do not attempt this part of the procedure unless there is a known-good Machine Settings floppy, an accurate Configuration Report and/or other data that will enable you to reload the correct NVM values for this machine.
     
     This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then perform a reboot.
     To execute: simultaneously press and hold the 3, the Stop, and the Energy Saver buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (progress bar) appears.
     
     
     
     
  
  
  

[savi0r]

Re: Xerox 7120 - 116-312

Hello. Thank you Mukasa for the answer. meanwhile , i managed to find a workaround. Took the hdd down, formated it through a pc and now it's ok. But i still can't figure out the contrast problem. Is there a way prints may come out with less or more contrast?