Xerox 700 Help please

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  • lion_heart
    Trusted Tech

    100+ Posts
    • Jun 2014
    • 174

    #1

    Xerox 700 Help please

    Good night guys, seems like whatever could go wrong will, Xerox 700 a few problems recently one after the other, about a week ago, been getting this a bit 042-326, turned machine off then on worked a few times, then it wouldn't so I would have to open up machine, take out IBT belt clean it, then turn machine back on. doing this I notice that I was getting toner backup into the machine, then started the grinding noise of gears. realized that my upper chute assembly was not working properly, toner everywhere. Found the gear that was at fault, replaced it with a good gear, noise is gone, whiles I was at it I changed Joint Assembly, and Leveler Box Assembly seeing that they were all connected. I realized that because the toner wasn't moving into waste basket, it caused 3 of my color drums to be faulty as the toner was blocked up in the toner dispense of each drum. well beyond that, now the big problems start, got an error 045-360 which is something about contif effor y fail, which came, and went away, but right after that all of my prints seem to be missing the magenta in pictures, solid magenta seemed to print fine. did a calibration, same thing. retraced my steps to see if I might have missed out something or pinched a wire or something, everything seems fine, turned machine back on, went back to the 042-326, restarted machine now I am getting 045-315 which is something about ROS. There is still a bunch of toner in machine as I am waiting for a toner vaccum. Any suggestions? just when it rains it pours
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox 700 Help please

    After you will do a good machine cleanning, the filters too, check and reseat the both flat cable which link the ros assy's to the mcu pwb.
    Also a cleanning of both ros is a good ideea.

    Comment

    • lion_heart
      Trusted Tech

      100+ Posts
      • Jun 2014
      • 174

      #3
      Re: Xerox 700 Help please

      Originally posted by adriansto
      After you will do a good machine cleanning, the filters too, check and reseat the both flat cable which link the ros assy's to the mcu pwb.
      Also a cleanning of both ros is a good ideea.
      ok thanks will keep you updated

      Comment

      • Jake2o
        Trusted Tech

        250+ Posts
        • Dec 2007
        • 325

        #4
        Re: Xerox 700 Help please

        When you say 're-started the machine' did you actually re-start everything or just the IOT? Unplug every accessory that is attached including the RIP do not just rely on the IOT power switch. The machine can become confused and put up ghost errors because of incorrect POPO. Just try it before messing with ROS units.
        42-326 is probably because there is waste toner covering the sensor or sensor strip on the belt

        Comment

        • lion_heart
          Trusted Tech

          100+ Posts
          • Jun 2014
          • 174

          #5
          Re: Xerox 700 Help please

          tried all of the suggestions, still no go.

          Comment

          • MrBafner
            Technician

            50+ Posts
            • Apr 2011
            • 61

            #6
            Re: Xerox 700 Help please

            Originally posted by lion_heart
            tried all of the suggestions, still no go.
            Had this problem where the colour stopped printing and when the tech would do test prints it would print fine ... print a job and the magenta (or yellow) would be missing. Has happened with a few machines and it was a little colour board under each drum that is located on the back of the machine when you pull out the IBT belt / drum draw.

            I don't know the name of the little board, but it has mostly a brass chip either side of it and in fine print.

            PWBA CPL1
            FX HFD1-C
            DE0682(1)
            FCC-ID E46HFD1
            160K95831 K1

            on the other side is a little bar code but the numbers are to small for me to read. Hope that helps.

            Comment

            • lion_heart
              Trusted Tech

              100+ Posts
              • Jun 2014
              • 174

              #7
              Re: Xerox 700 Help please

              Originally posted by MrBafner
              Had this problem where the colour stopped printing and when the tech would do test prints it would print fine ... print a job and the magenta (or yellow) would be missing. Has happened with a few machines and it was a little colour board under each drum that is located on the back of the machine when you pull out the IBT belt / drum draw.

              I don't know the name of the little board, but it has mostly a brass chip either side of it and in fine print.

              PWBA CPL1
              FX HFD1-C
              DE0682(1)
              FCC-ID E46HFD1
              160K95831 K1

              on the other side is a little bar code but the numbers are to small for me to read. Hope that helps.
              wow, exactly what is kinda happening now, will scan a sample and sent it, thanks

              Comment

              • lion_heart
                Trusted Tech

                100+ Posts
                • Jun 2014
                • 174

                #8
                Re: Xerox 700 Help please

                Originally posted by lion_heart
                wow, exactly what is kinda happening now, will scan a sample and sent it, thanks
                attached is the print quality issue, when I do an off the glass calibration i can see every color. when i print each color separately from the admin mode #19 each color prints, but when it comes to graphics and images something is defiately wrong.
                Attached Files

                Comment

                • lion_heart
                  Trusted Tech

                  100+ Posts
                  • Jun 2014
                  • 174

                  #9
                  Re: Xerox 700 Help please

                  Originally posted by MrBafner
                  Had this problem where the colour stopped printing and when the tech would do test prints it would print fine ... print a job and the magenta (or yellow) would be missing. Has happened with a few machines and it was a little colour board under each drum that is located on the back of the machine when you pull out the IBT belt / drum draw.

                  I don't know the name of the little board, but it has mostly a brass chip either side of it and in fine print.

                  PWBA CPL1
                  FX HFD1-C
                  DE0682(1)
                  FCC-ID E46HFD1
                  160K95831 K1

                  on the other side is a little bar code but the numbers are to small for me to read. Hope that helps.
                  thanks a mil, changed the crumb boards, seemed to have worked so far

                  Comment

                  • living
                    Junior Member
                    • Mar 2017
                    • 5

                    #10
                    Re: Xerox 700 Help please

                    042-360 : 741-106 to 0 nvm read write

                    Comment

                    • inprintservices
                      Technician
                      • Mar 2022
                      • 17

                      #11
                      Re: Xerox 700 Help please

                      Hi

                      It appears i have the same waste toner issue as you initially described.

                      Have a machine that had waste toner drive error, turned out to be a broken waste toner assembly on the belt, replaced that and appeared to be working fine but now issues with toner gathering inside the machine, around the drum toner dispense area.

                      Making a light clicking noise when running, hoping to replace out the parts you described in your first post.

                      Could you help point me in the direction of which parts you replaced?
                      You mention the upper chute assembly, leveler assembly and joint assembly?

                      WOuld they be these parts below?
                      Xerox DC 700 Genuine Funnel Assy - Slant Joint Assembly 093K15670 | eBay
                      Xerox(R) Color 550 560 570 Leveler Box Assembly 052K98930 052K98931 52K98930 52K98931


                      Many thanks

                      Comment

                      • lion_heart
                        Trusted Tech

                        100+ Posts
                        • Jun 2014
                        • 174

                        #12
                        Re: Xerox 700 Help please

                        Good day, i know the headache you feel, change direct pipe assembly 052K13213 it's usually one gear in the back that mess up. but unless you know what to look for kinda hard. they do sell the gear kit for that but again that's if you know what you're doing. So might be easier to change that whole assembly, i find that once you hear the clicking, the waste from drums are trying to get into the auger, but because the gears aren't turning will keep piling up and spill into machine. they reccomend that when you change direct pipe you change leveler box and joint, but vary rarely i have found that these go bad, usually just direct pipe.


                        Originally posted by inprintservices
                        Hi

                        It appears i have the same waste toner issue as you initially described.

                        Have a machine that had waste toner drive error, turned out to be a broken waste toner assembly on the belt, replaced that and appeared to be working fine but now issues with toner gathering inside the machine, around the drum toner dispense area.

                        Making a light clicking noise when running, hoping to replace out the parts you described in your first post.

                        Could you help point me in the direction of which parts you replaced?
                        You mention the upper chute assembly, leveler assembly and joint assembly?

                        WOuld they be these parts below?
                        Xerox DC 700 Genuine Funnel Assy - Slant Joint Assembly 093K15670 | eBay
                        Xerox(R) Color 550 560 570 Leveler Box Assembly 052K98930 052K98931 52K98930 52K98931


                        Many thanks

                        Comment

                        • inprintservices
                          Technician
                          • Mar 2022
                          • 17

                          #13
                          Re: Xerox 700 Help please

                          Hi

                          I am having some more trouble with this same device after replacing the parts described above.

                          I replaced the entire assembly as reccommended and the device was working fine, print quality excellent, no waste toner spillage or clicking noise.

                          A couple of days ago users reported problem returned and when i went to investigate the belt from the lever box assembly had come loose and toner was backing up.

                          I reset the belt around the funnel assembly gear and restarted but the clicking noise remains. When i manually turn the drive motor with the power off i can see the gears clicking on the direct pipe.
                          Would it be likely that the gear has snapped again on the direct pipe assembly so soon?
                          It was mentioned that you can replace the gears themselves rather than the whole unit?

                          When i replaced the direct pipe i didnt change the lever box or funnel, would either of these be casuing the drive belt on the lever box to slip off and cause a gear to snap?


                          Xerox 700, J75, C 75, Genuine Lever Box assembly 052K96741, 655N00570
                          Funnel assy 093K15670 for Xerox Color 700 - ACS

                          Many thanks

                          Comment

                          • lion_heart
                            Trusted Tech

                            100+ Posts
                            • Jun 2014
                            • 174

                            #14
                            Re: Xerox 700 Help please

                            Ok, i find that weird that the problem would re-occur that fast after changing the direct pipe, in my experience that doesnt' happen, it is recomended that when the direct pipe is changed to change the joint funnel assembly, and the leveler box and the leveler box the same time. i have had experience where to leveler box gears would go bad, and there is one small plastic in there that is very flimsy and sometimes break. also i have found with the joint assembly there are two springs one short and one long, and sometimes something goes crazy with them and they kinda jam. I have had to change direct pipe many times in my machines, what i have found also is the chute of the direct pipe that goes into the circle chutes, toner gets built up on the machine side to the back, what I usually do, before i put direct pipe in i would use a long screwdriver or something to knock the back of each chute on the machine side and you would see toner usually drop down from there. what sometimes happen is the toner kinda crystalizes. all of those things kinda look for. but i would take each of the three items i described earlier out and kinda clean them move the gears and check if there is any resistance anywhere on the gears, I would take the direct pipe completely apart with the one screw in back of each of the augers make sure no crystalized toner is trapped in there and stopping movement....

                            really hope i made some sense of the process and that it helps you

                            Originally posted by inprintservices
                            Hi

                            I am having some more trouble with this same device after replacing the parts described above.

                            I replaced the entire assembly as reccommended and the device was working fine, print quality excellent, no waste toner spillage or clicking noise.

                            A couple of days ago users reported problem returned and when i went to investigate the belt from the lever box assembly had come loose and toner was backing up.

                            I reset the belt around the funnel assembly gear and restarted but the clicking noise remains. When i manually turn the drive motor with the power off i can see the gears clicking on the direct pipe.
                            Would it be likely that the gear has snapped again on the direct pipe assembly so soon?
                            It was mentioned that you can replace the gears themselves rather than the whole unit?

                            When i replaced the direct pipe i didnt change the lever box or funnel, would either of these be casuing the drive belt on the lever box to slip off and cause a gear to snap?


                            Xerox 700, J75, C 75, Genuine Lever Box assembly 052K96741, 655N00570
                            Funnel assy 093K15670 for Xerox Color 700 - ACS

                            Many thanks

                            Comment

                            • inprintservices
                              Technician
                              • Mar 2022
                              • 17

                              #15
                              Re: Xerox 700 Help please

                              Yea i'm hoping its just something similar to what you've described, the machine doesnt get massive volumes, just weird that it happened again after the belt slipped.

                              I'll try what you've described i think before i order any more parts in,

                              Thanks for your help!


                              Originally posted by lion_heart
                              Ok, i find that weird that the problem would re-occur that fast after changing the direct pipe, in my experience that doesnt' happen, it is recomended that when the direct pipe is changed to change the joint funnel assembly, and the leveler box and the leveler box the same time. i have had experience where to leveler box gears would go bad, and there is one small plastic in there that is very flimsy and sometimes break. also i have found with the joint assembly there are two springs one short and one long, and sometimes something goes crazy with them and they kinda jam. I have had to change direct pipe many times in my machines, what i have found also is the chute of the direct pipe that goes into the circle chutes, toner gets built up on the machine side to the back, what I usually do, before i put direct pipe in i would use a long screwdriver or something to knock the back of each chute on the machine side and you would see toner usually drop down from there. what sometimes happen is the toner kinda crystalizes. all of those things kinda look for. but i would take each of the three items i described earlier out and kinda clean them move the gears and check if there is any resistance anywhere on the gears, I would take the direct pipe completely apart with the one screw in back of each of the augers make sure no crystalized toner is trapped in there and stopping movement....

                              really hope i made some sense of the process and that it helps you

                              Comment

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