Xerox 5632 Scanner failure, 3.3v reading over 3.5v

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  • ITMonkey
    Junior Member
    • Oct 2015
    • 8
    #1

    [Electrical] Xerox 5632 Scanner failure, 3.3v reading over 3.5v

    Hi everyone, i am hitting a wall here. first off i am not xerox trained, i have a workcentre 5632 that has recently been throwing problems with the scanner which we use very frequently. I have been getting the following messages non stop no matter what i have done. i have tested down to the voltage on the PWB in the image processor tray and the voltages coming to that are reading high (3.5v+) for 3.3v lines.

    14-563.00 Scanner needs service
    14-560.00 Scanner is calibrating, please wait.
    14-562.00 Adjustments in progress...

    Also the following in the event log:
    03-320
    14-710
    14-110
    03-777

    Currently running system software 21.113.02.091

    Any help would be greatly appreciated. this machine has me feeling very defeated at the moment.
    Tags: 5632, lvps, power, pwb, xerox
    • Enzo
      Trusted Tech

      250+ Posts
      • Jul 2009
      • 407
      #2
      Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

      Check the strap to slide the scanner. He gave me that mistake because he was frayed.

        Comment

        • ITMonkey
          Junior Member
          • Oct 2015
          • 8
          #3
          Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

          Originally posted by Enzo
          Check the strap to slide the scanner. He gave me that mistake because he was frayed.
          All cables are fine, no fraying or broken wires anywhere i can find. I am getting 3.5v coming up from the LVPS. Do you think it could be the LVPS going bad?

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2369
              #4
              Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

              The voltage is ok.
              It not comming from LVPS.
              Replace the white flat cable from carriage.
              If that not work you will need replace scanner assy.

                Comment

                • ITMonkey
                  Junior Member
                  • Oct 2015
                  • 8
                  #5
                  Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

                  Originally posted by adriansto
                  The voltage is ok.
                  It not comming from LVPS.
                  Replace the white flat cable from carriage.
                  If that not work you will need replace scanner assy.
                  By Scanner Assy. you mean the scanner PWB or the CCD?

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2369
                      #6
                      Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

                      Originally posted by ITMonkey
                      By Scanner Assy. you mean the scanner PWB or the CCD?
                      All assy scanner. You cant align the CCD. In fact the problem is located in ccd pwb.

                        Comment

                        • ITMonkey
                          Junior Member
                          • Oct 2015
                          • 8
                          #7
                          Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

                          So if the ribbon cable does not fix the issue then its time to pitch the machine. with it being so old I don't see the point in spending that much to fix it.

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798
                              #8
                              Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

                              Originally posted by ITMonkey
                              All cables are fine, no fraying or broken wires anywhere i can find. I am getting 3.5v coming up from the LVPS. Do you think it could be the LVPS going bad?
                              +3.5 is no issue .. you are allowed +/- 3% of voltage. you have other issues.

                                Comment

                                • adriansto
                                  Service Manager

                                  Site Contributor
                                  VIP Subscriber
                                  1,000+ Posts
                                  • Nov 2007
                                  • 2369
                                  #9
                                  Re: Xerox 5632 Scanner failure, 3.3v reading over 3.5v

                                  Originally posted by ITMonkey
                                  So if the ribbon cable does not fix the issue then its time to pitch the machine. with it being so old I don't see the point in spending that much to fix it.
                                  You are right.
                                  Or may be you find cheap second hand machine and make one good copier from two machines.

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