WC 5335 problems color scanning multi-colored sheets

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  • Tonersniffer
    Technician

    50+ Posts
    • Nov 2012
    • 74

    #1

    WC 5335 problems color scanning multi-colored sheets

    I have a Xerox work center 5335 having color scanning issues with colored originals. They daily scan a white original then a multiple green sheets. When copying or printing all of the green originals are blank. (I haven't seen it but i have seen the end results both copy/scan). One scan I saw it started to scan the 1st sheet green (5mm) then the rest faded to white. I have cleaned all of the optics and hope that fixes it because i didn't have the paper to do a CCD white reference.

    Just wishing someone has seen this or is it an user adjustment?

    Thanks

    Tonersniffer


    Thought of the day.... If Xerox (GIS) doesn't have a tech forum, Why not make this site it's unofficial tech forum.
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