PWS Windows 7 Fix

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  • InterfaceP
    Trusted Tech

    250+ Posts
    • Jun 2013
    • 488

    #1

    PWS Windows 7 Fix

    Anyone have the Non-Xerox PWS Windows 7 patch? I get the following message when Unlock starts up and none of the Diagnostic SW will work on this PWS.

    "WARNING Couldn't Start PWSL16H.EXE 16 bit applications will not be able to get authorization"

    Thanks for any help or info you can provide.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2369

    #2
    Re: PWS Windows 7 Fix

    What version of PWS ?

    Comment

    • InterfaceP
      Trusted Tech

      250+ Posts
      • Jun 2013
      • 488

      #3
      Re: PWS Windows 7 Fix

      11

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2369

        #4
        Re: PWS Windows 7 Fix

        Originally posted by InterfaceP
        11
        running on Win7 64 bit version ?

        Comment

        • Mcs
          Junior Member
          • Apr 2009
          • 4

          #5
          Re: PWS Windows 7 Fix

          Originally posted by adriansto
          running on Win7 64 bit version ?
          Yes No problem it's run on Win7 64 bit version

          Comment

          • InterfaceP
            Trusted Tech

            250+ Posts
            • Jun 2013
            • 488

            #6
            Re: PWS Windows 7 Fix

            Originally posted by adriansto
            running on Win7 64 bit version ?
            Yes, pretty sure that's my problem. I think theirs a fix but I don't know what it's called.

            Comment

            • xtrain
              Trusted Tech
              • Dec 2012
              • 233

              #7
              Re: PWS Windows 7 Fix

              Try this. Go to all programs, Xerox applications, PWS repair. Try running this, it may fix the problem. PWS 11.0 was originally designed to run on Windows 7 Professional, 32 bit, with Internet Explorer 8. I have never seen PWS 11.0 run on 64 bit, but it must work if people are running it. I have not seen a patch to fix your problem.

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2369

                #8
                Re: PWS Windows 7 Fix

                Originally posted by InterfaceP
                Yes, pretty sure that's my problem. I think theirs a fix but I don't know what it's called.
                Version 11.3 for Win7, 11.6 for Win10 both on 64 bit

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                • InterfaceP
                  Trusted Tech

                  250+ Posts
                  • Jun 2013
                  • 488

                  #9
                  Re: PWS Windows 7 Fix

                  Thanks guys! Now I need to find Rel 11.3. Luckily I have other older XP PWS that I can use all the tools on, only issue is having to take 2 laptops on service calls. Could be worse

                  Comment

                  • JrTech
                    Trusted Tech

                    100+ Posts
                    • Jun 2013
                    • 217

                    #10
                    Re: PWS Windows 7 Fix

                    Have to start fresh with Win 7 Professional 32 bit. Its not the fastest but will do the job if you are only using the computer for the PWS. The 64 bit will give you that error. The Windows 10 version I am not a fan of but has its Pros. . Will wait until Microsoft stops supporting Win 7 for the next release. Easier navigation thru Window 7 if that is all that you are using the computer for.

                    Hope this helps

                    Comment

                    • xtrain
                      Trusted Tech
                      • Dec 2012
                      • 233

                      #11
                      Re: PWS Windows 7 Fix

                      If you are running Win 7,32 Bit, PWS 11.0, IE8, you can make the older diagnostics work. These diagnostics, DC12, DC2045, DC6060 etc, , are designed for XP, but can be used on Win 7. After loading 3.1 diagnostics package, place a shortcut for a diagnostics program on the desktop, right click the shortcut, select properties, select compatibility, check mark RUN IN XP/SP3 MODE. To insure 16 bit programs are shown in Win 7, select Ctrl/Alt/ Del, Task Mgr, options tab, insure SHOW 16 BIT TASKS is checked.

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                      • mkdirs
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Oct 2014
                        • 177

                        #12
                        Re: PWS Windows 7 Fix

                        i have pws 9 + 11

                        how can I get 11.3 and 11.6

                        thanks
                        Xerotk.com
                        xerox copier technician

                        Comment

                        • shaan
                          Technician
                          • Nov 2010
                          • 10

                          #13
                          Re: PWS Windows 7 Fix

                          Hello
                          I need PWS GNS for 58 series
                          help me pleeeeeeease
                          e-mail: shaan25_huss@yahoo.com
                          Attached Files

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