WC7775 bad colors...

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  • blax
    Technician

    Site Contributor
    50+ Posts
    • Mar 2013
    • 78

    #1

    WC7775 bad colors...

    a wc7775 started to print too light the copies/printings, i tested with another fuser and changing thinkness of paper and nothing happens... red colors are printed as orange..

    any ideas to solve it?

    developer is ok, this chart is printed goodxrx.jpg but counter page red-xerox logo prints brown-red dark color...
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: WC7775 bad colors...

    Originally posted by blax
    a wc7775 started to print too light the copies/printings, i tested with another fuser and changing thinkness of paper and nothing happens... red colors are printed as orange..

    any ideas to solve it?

    developer is ok, this chart is printed good[ATTACH=CONFIG]38382[/ATTACH] but counter page red-xerox logo prints brown-red dark color...
    did you do a color calibration?

    don't understand why the fuser change!? was there defects? fusers usually don't affect color differences

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #3
      Re: WC7775 bad colors...

      please verify whether OEM or compatible toners are being used.

      did you do any cleaning to the laser ect?

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2383

        #4
        Re: WC7775 bad colors...

        Originally posted by blax
        a wc7775 started to print too light the copies/printings, i tested with another fuser and changing thinkness of paper and nothing happens... red colors are printed as orange..

        any ideas to solve it?

        developer is ok, this chart is printed good[ATTACH=CONFIG]38382[/ATTACH] but counter page red-xerox logo prints brown-red dark color...
        Cyan and magenta little too much but yellow is huge.
        You need to decrease the yellow because magenta + much yellow = orange when, in fact, you need red.

        Comment

        • thomfish
          Trusted Tech
          • Jul 2014
          • 101

          #5
          Re: WC7775 bad colors...

          As Phil B said - clean scanner optics and perform calibration.


          adriansto how can you decrease yellow? .

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2383

            #6
            Re: WC7775 bad colors...

            Originally posted by thomfish
            As Phil B said - clean scanner optics and perform calibration.


            adriansto how can you decrease yellow? .
            There is procedure for color calibration in machine service mode, also toneup/tonedown

            Comment

            • blax
              Technician

              Site Contributor
              50+ Posts
              • Mar 2013
              • 78

              #7
              Re: WC7775 bad colors...

              i have cleaned ROS as shown on this video:
              i have used no-original compatible toner
              color bar chart is printed good but printed images are lighten...
              i made color calibration several times but after and before samples are equal...
              i tried with another fuser because in another brands as konica, if fuser is not ok, printings are lighten, but both fuser units are working fine.
              how can i decrease yellow color in service mode?

              Comment

              • Caffeine
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2008
                • 390

                #8
                Re: WC7775 bad colors...

                Originally posted by blax
                i have used no-original compatible toner
                Compatible toner? There's your problem. There aren't any truly good compatible toners for these machines. Some are kind of close, most are not close at all. And what you describe is EXACTLY the way in which they fail. Of course a pure C or M or Y or K print will look okay, but they don't "combine" the same way the Xerox toner "combines" to make all the other colors, and therefore you get results that are off.

                Sometimes, calibration will get them fairly close. But other times, they are different enough from the density and saturation of Xerox's toner that calibration can't do it.

                I've never seen a compatible toner work long term, particularly if you need the color quality to be reasonably decent. Either the colors are too far off for the machine to compensate, or it creates a huge amount of dust in the machine, or, most commonly, both.

                Except in a color-doesn't-matter environment like basic office printing, I've never seen a reliable compatible toner for Xerox. (And even then, if it is too dusty, it will create print defects too severe to ignore in pretty short order.)

                Comment

                • blax
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2013
                  • 78

                  #9
                  Re: WC7775 bad colors...

                  to "clean" the machine should i need follow this steps?
                  1.- remove cartridges with bad powder
                  2.- remove developer
                  3.- i have no idea

                  Comment

                  • blax
                    Technician

                    Site Contributor
                    50+ Posts
                    • Mar 2013
                    • 78

                    #10
                    Re: WC7775 bad colors...

                    can you suggest compatible toner cartridges sold on precisionroller.com? or only original toner should guaranteethe best quality?

                    Comment

                    • Caffeine
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Feb 2008
                      • 390

                      #11
                      Re: WC7775 bad colors...

                      Originally posted by blax
                      can you suggest compatible toner cartridges sold on precisionroller.com? or only original toner should guaranteethe best quality?

                      Comment

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