WC5755 Factory Reset

[spartanfangr]

Helping a non-profit that received a WC5755 from a business now closed. Pretty much everything is locked down and cannot get into any setting menus. Is there a way to Factory Reset on this machine so I can get it up and running for them? I'm not entirely familiar with this product so any advice is much appreciated!

[sureshraidu]

Re: WC5755 Factory Reset

Helping a non-profit that received a WC5755 from a business now closed. Pretty much everything is locked down and cannot get into any setting menus. Is there a way to Factory Reset on this machine so I can get it up and running for them? I'm not entirely familiar with this product so any advice is much appreciated!

#+login/out simultaneously
Passwd - 1934
Diagnostic routine
Copier routine
132 initialize
Select all and confirm one by one.
Closeout.

Sent from my F5122 using Tapatalk

[spartanfangr]

Re: WC5755 Factory Reset

Ran through them all and rebooted. Still appears some locks and retains settings. Any thoughts?

[adriansto]

Re: WC5755 Factory Reset

Ran through them all and rebooted. Still appears some locks and retains settings. Any thoughts?

What version of machine software ?

[sureshraidu]

Re: WC5755 Factory Reset

Ran through them all and rebooted. Still appears some locks and retains settings. Any thoughts?

Post a picture of that screen asking for code.
You can use it by login as administrator.
admin - 1111.


Or disable accounting from machine status- tools.

Sent from my F5122 using Tapatalk

[spartanfangr]

Re: WC5755 Factory Reset

What version of machine software ?

System Software Version: 061.132.226.28000

I'm thinking there's something on here preventing me from getting into admin mode.

[spartanfangr]

Re: WC5755 Factory Reset

Post a picture of that screen asking for code.
You can use it by login as administrator.
admin - 1111.


Or disable accounting from machine status- tools.

Sent from my F5122 using Tapatalk

Thank you. Seems like I can't gain access to the keyboard to allow me to log into admin mode:
Image1.jpg

and then when I press the "Keyboard Access" button, this window runs until machine is reset...
Image2.jpg

[adriansto]

Re: WC5755 Factory Reset

Probably the machine was connected with authentication server.
You need to reload same software version into machine.

[spartanfangr]

Re: WC5755 Factory Reset

Probably the machine was connected with authentication server.
You need to reload same software version into machine.

Will reloading the software reset the authentication settings?

[adriansto]

Re: WC5755 Factory Reset

Will reloading the software reset the authentication settings?

Yes when reloading software the machine will have standalone settings

[spartanfangr]

Re: WC5755 Factory Reset

Yes when reloading software the machine will have standalone settings

Great! I'm trying to locate the same version. I found a different version on xerox.com. Can I reload with a different/factory version?

[adriansto]

Re: WC5755 Factory Reset

If is higher version it's ok.
If lower version with caution.

[adriansto]

Re: WC5755 Factory Reset

If is higher version it's ok.
If lower version with caution.

[sureshraidu]

Re: WC5755 Factory Reset

Great! I'm trying to locate the same version. I found a different version on xerox.com. Can I reload with a different/factory version?

This is spar vision.
Search xerox 5755 SPAR firmware.
You'll get this same version firmware.

Sent from my F5122 using Tapatalk

[Phil B.]

Re: WC5755 Factory Reset

System Software Version: 061.132.226.28000

I'm thinking there's something on here preventing me from getting into admin mode.

ADMIN MODE

ACCT admin
passw 1111