Xerox Colorqube 9301 Error 089-520

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  • LamsterPaul
    Technician
    • May 2014
    • 46

    Xerox Colorqube 9301 Error 089-520

    have someone a hint where the fault was or knowing Issue, for the Error 89-520-00 Home Sensor Timeout RAP ?

    DC625 Calibration also will not work
    thanks
    Paul
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Xerox Colorqube 9301 Error 089-520

    Originally posted by LamsterPaul
    have someone a hint where the fault was or knowing Issue, for the Error 89-520-00 Home Sensor Timeout RAP ?

    DC625 Calibration also will not work
    thanks
    Paul
    of course the calibration won't pass .. you have an error ... that must be cleared first... hopefully you have the SM ( never go out on a xerox without one )

    Comment

    • LamsterPaul
      Technician
      • May 2014
      • 46

      #3
      Re: Xerox Colorqube 9301 Error 089-520

      Originally posted by Phil B.
      of course the calibration won't pass .. you have an error ... that must be cleared first... hopefully you have the SM ( never go out on a xerox without one )
      Yep, has a service manual,
      have working the process trough, but the error will still come back,I think the sensor or the unit was faulty, so i order a new one, and hope it will work

      Comment

      • prismtech
        Trusted Tech

        Site Contributor
        100+ Posts
        • May 2014
        • 198

        #4
        Re: Xerox Colorqube 9301 Error 089-520

        Originally posted by LamsterPaul
        have someone a hint where the fault was or knowing Issue, for the Error 89-520-00 Home Sensor Timeout RAP ?

        DC625 Calibration also will not work
        thanks
        Paul
        This is usually caused by paper dust clogging up the home sensor on the registration pre-heat assembly.

        Clean the sensor.

        If that doesn't work replace the entire regi assembly. Takes five minutes.

        I have a whack of these used to swap in when they get dirty.

        Cheap paper will cause this error within 20,000 copies.

        Comment

        • Odin
          Junior Member
          • Jan 2019
          • 5

          #5
          Re: Xerox Colorqube 9301 Error 089-520

          Hi, I have a Xerox CQ 9303, the same problem appeared 89-520-00 Home Sensor Timeout RAP. I performed the DC330, both motors work well, when the shaft is turned manually, the sensor responds (HI (x), LOW (x)). But the problem does not disappear. I have SM Need help pls.

          Comment

          • LamsterPaul
            Technician
            • May 2014
            • 46

            #6
            Re: Xerox Colorqube 9301 Error 089-520

            Hi, I replace the complete PreHeat Assembly (801K37710) and the fault was gone

            Comment

            • Odin
              Junior Member
              • Jan 2019
              • 5

              #7
              Re: Xerox Colorqube 9301 Error 089-520

              Originally posted by LamsterPaul
              Hi, I replace the complete PreHeat Assembly (801K37710) and the fault was gone
              yes, of course, the problem should disappear after that
              Maybe there is an option to repair this unit

              Comment

              • prismtech
                Trusted Tech

                Site Contributor
                100+ Posts
                • May 2014
                • 198

                #8
                Re: Xerox Colorqube 9301 Error 089-520

                Originally posted by Odin
                yes, of course, the problem should disappear after that
                Maybe there is an option to repair this unit
                You don't repair the registration assembly. You throw it out and get a new one.

                Garbage is garbage, and these units get old and brittle. Sensor flag breaks off home drive gear, etc.

                Toss it.

                Sent from my SM-T530NU using Tapatalk

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Xerox Colorqube 9301 Error 089-520

                  Originally posted by Odin
                  Hi, I have a Xerox CQ 9303, the same problem appeared 89-520-00 Home Sensor Timeout RAP. I performed the DC330, both motors work well, when the shaft is turned manually, the sensor responds (HI (x), LOW (x)). But the problem does not disappear. I have SM Need help pls.
                  you really should start a new thread.

                  Comment

                  • Odin
                    Junior Member
                    • Jan 2019
                    • 5

                    #10
                    Re: Xerox Colorqube 9301 Error 089-520

                    Thanks to everyone, I will look for a replacement.

                    Comment

                    • Odin
                      Junior Member
                      • Jan 2019
                      • 5

                      #11
                      Re: Xerox Colorqube 9301 Error 089-520

                      Maybe someone will be interested. I found the problem why this device stopped working. The little plastic gear cracked.
                      Attached Files

                      Comment

                      • Elsava
                        Junior Member
                        • Oct 2021
                        • 3

                        #12

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2329

                          #13
                          Re: Xerox Colorqube 9301 Error 089-520


                          On service manual the procedure is described. Send mail stoadis@gmail.com if you need the sm.

                          Comment

                          • Elsava
                            Junior Member
                            • Oct 2021
                            • 3

                            #14
                            Re: Xerox Colorqube 9301 Error 089-520

                            Originally posted by prismtech
                            This is usually caused by paper dust clogging up the home sensor on the registration pre-heat assembly.

                            Clean the sensor.

                            If that doesn't work replace the entire regi assembly. Takes five minutes.

                            I have a whack of these used to swap in when they get dirty.

                            Cheap paper will cause this error within 20,000 copies.
                            Where can i get a new one of 801k37710?
                            I can‘t find it.

                            Comment

                            • Tecnico_Xerox
                              Technician

                              50+ Posts
                              • Jan 2019
                              • 51

                              #15
                              Re: Xerox Colorqube 9301 Error 089-520

                              Hello.
                              put the part number in Google. I found 2 options.
                              801K37710, 607K10840, 641S01042 - Xerox Colorqube 9201, 9202 Item Inc. (iteminconline.com)
                              Nuevo conjunto de precalentamiento de registro para Xerox ColorQube 92xx 93xx - 801K37710 | eBay
                              Luck

                              Comment

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