Wc 275 fuser problem

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  • ablepe
    Technician
    • Jan 2014
    • 40

    Wc 275 fuser problem

    Hi to everyone,

    I have one problem,wc 275 asks for fuser replacement but when I install another fuser the message remains. I tryed original wc275 fuser on another machine and there it works. Is there any solution?

    Sent from my Lenovo K33a48 using Tapatalk
  • tarikdaoudi
    Technician
    • Aug 2016
    • 11

    #2
    Re: Wc 275 fuser problem

    Post Code error .

    Comment

    • ablepe
      Technician
      • Jan 2014
      • 40

      #3
      Re: Wc 275 fuser problem

      There is no code error,but once i got 03-355..
      Sometimes i got message for Xerographic module replacement,and after replacement message stays.
      And there is one more message, `Install Phase incomplete`

      Could it be that the yellow battery is weak?

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2329

        #4
        Re: Wc 275 fuser problem

        Yes you need to replace the yellow battery.

        Comment

        • ablepe
          Technician
          • Jan 2014
          • 40

          #5
          Re: Wc 275 fuser problem

          And after that probably software is needed !?

          Sent from my Lenovo K33a48 using Tapatalk

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2329

            #6
            Re: Wc 275 fuser problem

            Not always necessary.
            What software version on the machine ?

            Comment

            • ablepe
              Technician
              • Jan 2014
              • 40

              #7
              Re: Wc 275 fuser problem

              12.50.003.000

              Sent from my Lenovo K33a48 using Tapatalk

              Comment

              • ablepe
                Technician
                • Jan 2014
                • 40

                #8
                Re: Wc 275 fuser problem

                Hey, I forget to report...after changing the battery everything works fine.

                Thanks again !!!

                Sent from my Lenovo K33a48 using Tapatalk

                Comment

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