xerox 5632 fusing

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  • Gab
    Senior Tech
    • Aug 2015
    • 633
    #1

    xerox 5632 fusing

    message temperture Error at fusing unit .
    I checked lamps and thermofuses and they are ok i suspect thermistors.
    Fusing unit rises the temperture .
    Is thermistor the problem or something else ?
    Can i use machine at this condition without replaceing anything.
    I am a Ricoh tech and not so familiar with xerox machines. Thanks.
    Tags: fusing, replaceing, temperture, unit, xerox
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: xerox 5632 fusing

      Originally posted by Gab
      message temperture Error at fusing unit .
      I checked lamps and thermofuses and they are ok i suspect thermistors.
      Fusing unit rises the temperture .
      Is thermistor the problem or something else ?
      Can i use machine at this condition without replaceing anything.
      I am a Ricoh tech and not so familiar with xerox machines. Thanks.
      please give us the actual error code... but no I would replace fuser

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 633
          #3
          Re: xerox 5632 fusing

          Originally posted by Phil B.
          please give us the actual error code... but no I would replace fuser
          As i told you the message is "temperture error at fusing unit"
          and under is the message
          a) printing function is not available
          b) If problem insist call for help.
          I tried to make copies but i could't
          BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
          I suspect thermistors.
          Replace the whole unit is not an option for customer.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: xerox 5632 fusing

              Originally posted by Gab
              As i told you the message is "temperture error at fusing unit"
              and under is the message
              a) printing function is not available
              b) If problem insist call for help.
              I tried to make copies but i could't
              BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
              I suspect thermistors.
              Replace the whole unit is not an option for customer.

              precision roller has them for 129.99

              Xerox WorkCentre 5632 Fuser Module Assembly - 110 / 120 Volt, Genuine (A9398)

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2329
                  #5
                  Re: xerox 5632 fusing

                  Originally posted by Gab
                  BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
                  I suspect thermistors.
                  Replace the whole unit is not an option for customer.
                  My opinion is the fuser unit from Ricoh copier do same thing as fuser unit from Xerox copier.
                  So , if you are tech, you need what to do in this situation.
                  Also I have a great doubts the fuser can work into Ricoh machine when thermistor is bad.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808
                      #6
                      Re: xerox 5632 fusing

                      I've been a Xerox Tech since 2002... there is 99.9% of the time a numeric code giving the EXACT issue. only when the consumable ( fuser ) is near/EOL do you only get a message.

                        Comment

                        • Richard.Xerox
                          Technician

                          50+ Posts
                          • Jun 2015
                          • 73
                          #7
                          Re: xerox 5632 fusing

                          Should be an "active messages" or "fault history" sections somewhere in the UI, this will give codes.

                          Anything starting with a 10 is fuser related.

                            Comment

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