DC252/Bustle -- Fiery crashes when jobs start to 'Process"

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  • Caffeine
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2008
    • 382

    DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    I have a DC252 with the bustled Fiery and everything was going along fine when I got a 042-326 (Belt Home Position Too Long) error.

    I removed the belt, cleaned the sensor and the patch (I've done this hundreds of times over the years) and all was well. No problem there.

    After turning off the machine, restarting it and running Belt Edge Learn, the printer will print internal pages fine. (Ie, reports that are not through the Fiery.)

    If I try to print anything from the Fiery which needs to 'process', the Fiery immediately disconnects and reboots.

    If I try to print something in my Held queue which already has a raster, it prints fine. But if it doesn't have a raster already, and has to process, it crashes...

    I'm not entirely sure how these could be connected, but they happened at the exact same time.

    Do I need to reload system software? Unfortunately, I don't have the discs for the Fiery.

    Thanks for any assistance!
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1748

    #2
    Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    Yes, reload system software and patches.

    Comment

    • Caffeine
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2008
      • 382

      #3
      Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

      Originally posted by xcopytech
      Yes, reload system software and patches.
      I know I can get the patches from Xerox, but where can I get the system software? Do you have any idea? Thanks!

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2329

        #4
        Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

        Send me mail - stoadis@gmail.com - with photo of the white label with 3 serial printed numbers on it.
        Also photo of error on Fiery two digit display.
        I have 3 iso files with version 2.0 sys. sw. for bustled Fiery

        Comment

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