Hello!
I have a mis-behaving finisher, and I've run out of what I know to check.
On this particular finisher, 8.5 x 11 paper, standard long-edge feed, will only fill the tray for about 1500 sheets. This is the Advanced Finisher (C finisher), WITHOUT booklet maker, so it should go to roughly 3000 sheets for this later size.
I have other machines, also DC252 with same finisher, and they all fill up completely. Even with the exact same job.
There's no mixed media or anything like that. Just a plain long-run 8.5 x 11 print job.
The firmware on this finisher is 16.25.
I've already checked the following NVM's:
763-001 = 3
763-012 = 0
Are there other NVMs to change?
Thanks very much!
I have a mis-behaving finisher, and I've run out of what I know to check.
On this particular finisher, 8.5 x 11 paper, standard long-edge feed, will only fill the tray for about 1500 sheets. This is the Advanced Finisher (C finisher), WITHOUT booklet maker, so it should go to roughly 3000 sheets for this later size.
I have other machines, also DC252 with same finisher, and they all fill up completely. Even with the exact same job.
There's no mixed media or anything like that. Just a plain long-run 8.5 x 11 print job.
The firmware on this finisher is 16.25.
I've already checked the following NVM's:
763-001 = 3
763-012 = 0
Are there other NVMs to change?
Thanks very much!