77-909 C 560

[bojans]

Trying to solve problem remotely.
Customer is getting error 77-909 on C 560, but only if print/copy in color mode. BW mode works ok.

[adriansto]

Re: 77-909 C 560

Trying to solve problem remotely.
Customer is getting error 77-909 on C 560, but only if print/copy in color mode. BW mode works ok.

Check your inbox.
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[bojans]

Re: 77-909 C 560

Thank you.
We followed procedure and checked all sensors.
But as I told before, machine was working in BW. It getting this jam when print in color.

[Phil B.]

Re: 77-909 C 560

Thank you.
We followed procedure and checked all sensors.
But as I told before, machine was working in BW. It getting this jam when print in color.

Xerox(R) DocuColor™ 700 550 560 Fuser Exit Switch Actuator 640K88769 - Xentair

yes it may work in B&W mode... there isn't as much toner on the page which in turn will allow it to pass thru quicker. the found solution is the fuser exit switch actuator. It could be looking and acting fine in B&W but bomb in color mode.

[bojans]

Re: 77-909 C 560

Fuser is OK.
Checked in other machine, also swapped with other working.

[adriansto]

Re: 77-909 C 560

Fuser is OK.
Checked in other machine, also swapped with other working.

You need to check the reflexive sensors not the ones with lever.

[knightfall]

Re: 77-909 C 560

Are you jamming after the registration unit but before the fuser unit, if so did you replace the 2nd btr?, there was a setting in nvm for that problem but can't find it now

[bojans]

Re: 77-909 C 560

IMG-a1dbd29cf3ce3f7dfc3b240aeeb8b187-V.jpg

That's the place where it jams.
If you find that nvm, please post.

[bojans]

Re: 77-909 C 560

Got that nvm.
Problem solved.
Thanks Adrian.

[ablepe]

Re: 77-909 C 560

Can I get that nvm setting?

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[bojans]

Re: 77-909 C 560

Naravno.
742-180

[ablepe]

Re: 77-909 C 560

Hvala

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