WorkCentre 3220 - strange behavior with duplex print

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  • karina
    Technician
    • Oct 2016
    • 11

    [Misc] WorkCentre 3220 - strange behavior with duplex print

    Hi, I'm encountering a really strange behavior with a WC 3220. When it prints only one side everything is ok and the printout is perfect. But when I try duplex copying or printing something strange happens. As you can see from the attached document side 2 (the first page of the file) comes out ok but side 1 shows those black horizontal lines and doesn't print correctly. I don't understand which part of the machine could cause this problem. I tried a new original cartridge with same result. Also changed HVPS but no success. What other parts could be involved and have you ever seen this?

    Thank you
    WORKCENTRE 3220.pdf
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