Xerox Error code

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  • Victor679
    Technician
    • Apr 2016
    • 26

    Xerox Error code

    Hi,

    Hope everyone is well. A client of mine has a Fuji Xerox DC II C3000 colour MFP. It was working well ever since we sold it to him as it was ex lease machine. Just recently a few error codes have popped up on the screen. The first was a 010-333 which happens to be a fuser thermistor overtemp which we happened to reset it via the NVM. Now only one error code has appeared 123-380 which from my research it appears to be a copy interface fail (ui panel) if im not mistaken. Has anyone come across this problem?

    Thanks!!

    Sent from my SM-J530Y using Tapatalk
  • Victor679
    Technician
    • Apr 2016
    • 26

    #2
    Re: Xerox Error code

    Hi guys!!

    Managed to finally fix the issue. Had to reset the User system settings:

    Intialize NVM > sys-USER

    Solved the whole problem. Surprised that it was that simple..lol

    Thanks!!

    Sent from my SM-J530Y using Tapatalk

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