Scan to PC, image problem

[Qiyi]

Dear all,<br>Today i face this funny problem on Fuji Xerox AP-III 4000. On the scan to PC , when the scan in color is selected, the background of scanned copy on the PC is become purple but when black &amp; white is selected the background is no problem. What else could effect the scan&nbsp; since i have tried replaced the CCD unit and the IIT/IPS PWB but the issue was not solve. Any guide to this problem is much appreciated.<br><br>Thank you<br><br>attached is the sample :<br><img src="http://www.copytechnet.com/forums/attachments/xerox/40842-scan-pc-image-problem-scan-b-w-jpg" attachmentid="40842" alt="" id="vbattach_40842" class="previewthumb">&nbsp;Scan in Black &amp; White selected<br><br><img src="http://www.copytechnet.com/forums/attachments/xerox/40843-scan-pc-image-problem-scan-color-jpg" attachmentid="40843" alt="" id="vbattach_40843" class="previewthumb">&nbsp;scan in color selected

[guitar9199]

Re: Scan to PC, image problem

Out of curiosity, have you tried scanning to a DIFFERENT computer to see if the background is still there? it MIGHT be a background setting in Adobe on the one computer.

[Qiyi]

Re: Scan to PC, image problem

Out of curiosity, have you tried scanning to a DIFFERENT computer to see if the background is still there? it MIGHT be a background setting in Adobe on the one computer.

It is the same for all 8 units of computer ( Window 7, Window 8 & Window 10 ).