5865 error 04-565 help

[jper34]

Hi Folks,
looking for help with WC 5865, customer getting fault code 04-565-000?
any help appreciated..Thanks !
Jaime, Indep. Copier Svc.

[spyro]

Re: 5865 error 04-565 help

Its IOT Controller communication failure. Check the state of the Led on the sbc, maybe problem with connections, hard/sd/ sbc. Try maybe an altboot.