Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

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  • svastarija
    Technician
    • Dec 2019
    • 10

    #16
    Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

    Originally posted by Phil B.
    generics have never worked properly in the Xerox lines...
    Yap, I am not happy with these as well, but they came with printer (used with only 2000 pages printed). Thanks and regards

    Comment

    • ocular
      Junior Member
      • Dec 2019
      • 6

      #17
      Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

      Originally posted by svastarija
      Update 2:

      After some inspection I did notice that drum chip plug pins are bent. Luckily the black drum connector in the last one in the row so I managed to take it without disabling printer. Long story shor I did manage to fix the connector plug (black). Guessing that was relating to 091-921 error.

      Also, used shop vacuum and air compressor to clear black toner feeding tube. So far so good, no error at this time. This was a two-person job since feeding tubes have latches on both sides.
      Did you clean feeder tube in situ or did you remove the K dispenser assembly from machine?

      Have same error for Cyan toner/drum in 13/12 old machine after 37k pages all with generic toner. Model is CP405d which seems the same as Xerox 6600 except label fuji-xerox is used and toner cartridges are all 11k not 6k/8k.

      Again error can be cleared by replacing cyan drum from another machine but returns suggesting a toner feed issue.

      If going to take machine down and remove cyan dispenser, should replace with new dispenser rather than attempting clean of old one?

      Have taken machine off line and replaced with new CP405d. How do I prove the problem is due to the type of toner used? Xerox continue to rape customers with extreme genuine toner costs so still ahead.

      Comment

      • ocular
        Junior Member
        • Dec 2019
        • 6

        #18
        Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

        Thanks,

        Originally posted by svastarija
        Update 2:

        Also, used shop vacuum and air compressor to clear black toner feeding tube. So far so good, no error at this time. This was a two-person job since feeding tubes have latches on both sides.
        Did you clean the dispenser assembly feeding tube insitu or did you remove it?

        Have what sounds to be the same error with Cyan Toner/Drum in a Fujixerox CP405d Docuprint. This seems to be physically the same machine as the Phaser 6600 but cartridges are all 11k instead of 6k/8k. Unit is 13/12 old 37k pages (all generic toner used)

        Error goes a way for a day with a replacement cyan drum then returns. Old cyan drum tests Ok in another machine.

        Any idea of actual mechanism of failure. Has the toner "solidified" inside the dispenser? Once removed is the dispenser able to be opened or is it sealed?

        If I am going to dismantle this printer should I just replace the cyan dispenser rather than attempt to clean/unblock.

        While Xerox continue to rape customers with the extreme price of genuine toner am still ahead if I throw out this printer and buy a new one.

        Thank you

        Comment

        • svastarija
          Technician
          • Dec 2019
          • 10

          #19
          Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

          Originally posted by ocular
          Did you clean feeder tube in situ or did you remove the K dispenser assembly from machine?
          I did NOT remove toner tube assembly from the printer.. I used shop vacume on one side and air compressor on the other side of dispenser (spring-loaded latches are on both side). Expect mess, see Phil B #9 comment https://www.copytechnet.com/forums/x...ml#post1065555.

          The error is not back at least not for now.

          Comment

          • Claudiu.D

            #20
            Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

            Originally posted by svastarija
            Update:

            So in admin menu disable "Drum initialization" settings. And now I get new meesage The Black Drum Cartridge is not correctly installed. :091-921

            I did try this as well with no luck..
            YouTube
            How do you get in the admin menu to disable "Drum initialization" if you get error 092-671 ? I got a Dell C2665DNF and when I power on the printer I get the same error and I can't do anything or access anything. So on your printer you can skip this error and get to the home/status screen?

            Thank you

            Comment

            • svastarija
              Technician
              • Dec 2019
              • 10

              #21
              Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

              Originally posted by Claudiu.D
              How do you get in the admin menu to disable "Drum initialization" if you get error 092-671 ?
              Thank you
              While holding number key 2 and 8 , turn the printer on.

              Comment

              • svastarija
                Technician
                • Dec 2019
                • 10

                #22
                Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                Update 3:
                I have to report that error is back 092-673.. :-(


                Does anyone have any ideas or things to try out?

                Thanks

                Comment

                • svastarija
                  Technician
                  • Dec 2019
                  • 10

                  #23
                  Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                  Update 4:
                  I took back drum a part and cleaned it well.. Using medical alcohol cleaned OPC drum, transfer drum, rubber blades, wast bin drive.. To be honest it looked fine in the first place since it only has 20,000 pages printed on it.. And after all of this, I still get 092-673 error... :-(

                  any ideas what else should I try?

                  Comment

                  • ocular
                    Junior Member
                    • Dec 2019
                    • 6

                    #24
                    Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                    Originally posted by svastarija
                    Update 3:
                    I have to report that error is back 092-673.. :-(


                    Does anyone have any ideas or things to try out?

                    Thanks
                    I have received my new Cyan dispenser assembly. It is essentially 2 augers at right angles that feeds toner from toner cartridge to the drum. Presumably the toner becomes caked inside the tube and the auger becomes full and despite it turning the toner doesnt get pushed thru the tube. There are spring loaded cover doors where the toner cartridge connects and another one where the drum connects. You could try something flexible like copper wire or nylon fishing line that had a small ball on the end that you could push thru these doors in along auger space. Not sure how far you would get and whether you could do it in situ. If there was going to be a likely spot for a blockage I would think it could occur where there is a 90 degree change in direction where one auger tube sits across the other. This is quite some distance from the entry or exit doors.

                    If you decide to disassemble your printer to get at the dispenser assembly, once out it is quite easy to take apart the dispenser auger tubes to clean them. they just clip together. So you probably may not need a new dispenser assembly as long as all the gears and augers are turning.

                    Just my thoughts .......... havent got around to taking my CP405d apart yet.

                    Comment

                    • ocular
                      Junior Member
                      • Dec 2019
                      • 6

                      #25
                      Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                      Next Chapter - C error, Check Toner C & DrumError 092-672 Fuli Xerox CP405D docuprint ( same physical machine as Phaser 6600)

                      Replaced the Cyan dispenser assembly ( couldnt find anything physically wrong with the old one- augered thru toner when turned)
                      Started up printer and same error.
                      Found a Phaser 6600 service manual online. Checked out this error and proposed solution:
                      basically is

                      Cyan Patch Error
                      Error Details - IOT could not recovery toner density
                      Page 303 of service manual- for procedure to follow
                      shake toner
                      replace toner,
                      then clean contacts on drum and reseat,
                      replace drum ( imaging unit)
                      replace MCU circuit board

                      nothing about dispenser assembly.
                      So replaced toner cartridge - no luck.
                      To replace the imaging units on this device you have to buy all the drums (x4)

                      Replaced Cyan imaging unit-
                      I notice that on the new imaging unit there is a chip. There is no chip on the original imaging units.
                      Restarted and now got the correponding yellow patch error 092-670
                      replaced yellow imaging units and now error free and printing. (running 2 old drums and 2 new drums)

                      Do I have to replace all drums at once and is there an admin setting to reset a counter?

                      on all my reading there doesnt seem to be a practical outline of what causes this error "Error Details - IOT could not recovery toner density" is not meaningfull unless someone can explain. ( Other than its generic toner cartridges)

                      Comment

                      • briko
                        Technician
                        • Nov 2015
                        • 22

                        #26
                        Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                        Originally posted by ocular
                        Next Chapter - C error, Check Toner C & DrumError 092-672 Fuli Xerox CP405D docuprint ( same physical machine as Phaser 6600)

                        Replaced the Cyan dispenser assembly ( couldnt find anything physically wrong with the old one- augered thru toner when turned)
                        Started up printer and same error.
                        Found a Phaser 6600 service manual online. Checked out this error and proposed solution:
                        basically is

                        Cyan Patch Error
                        Error Details - IOT could not recovery toner density
                        Page 303 of service manual- for procedure to follow
                        shake toner
                        replace toner,
                        then clean contacts on drum and reseat,
                        replace drum ( imaging unit)
                        replace MCU circuit board

                        nothing about dispenser assembly.
                        So replaced toner cartridge - no luck.
                        To replace the imaging units on this device you have to buy all the drums (x4)

                        Replaced Cyan imaging unit-
                        I notice that on the new imaging unit there is a chip. There is no chip on the original imaging units.
                        Restarted and now got the correponding yellow patch error 092-670
                        replaced yellow imaging units and now error free and printing. (running 2 old drums and 2 new drums)

                        Do I have to replace all drums at once and is there an admin setting to reset a counter?

                        on all my reading there doesnt seem to be a practical outline of what causes this error "Error Details - IOT could not recovery toner density" is not meaningfull unless someone can explain. ( Other than its generic toner cartridges)
                        Hy haloo .Im having the problem with machine Xerox wc 6605dn with error yellow test patch error 092-670.I clean the tube of toner line from cartridge to drum and i have seame problem.I look that i have the error and when i power on before they show me the error no rotate the gear for ading the toner.If i can how can i add toner from the service menu

                        Comment

                        • ocular
                          Junior Member
                          • Dec 2019
                          • 6

                          #27
                          Re: Xerox WC 6605/Phaser6600/ Dell 2660dn 092-671 "Reseat M Toner and M Drum" error

                          Have you been using non genuine cartridges? There does not seem to be as easy solution to this problem. Putting in new drums will make the problem go away for the time being but it will return if you continue to use non genuine cartridges. Not sure if this is detected via a chip on the machine or what. Some say it is because the non genuine toner cartridges leak a lot of dust and then mess up the sensors. If this is the case - taking everthing out and cleaning all the internals ( ?compressed air) may help but I have no experience. I have 2 Xerox retired machines and moved to Brother HL-L8260CDW and haven't looked back.

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