Free Flow Issues

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  • Kwaku01
    Trusted Tech

    100+ Posts
    • Aug 2018
    • 121
    #1

    Free Flow Issues

    Hi,

    Please can anyone help me solve freeflow issue, when a job is send to print it halts and the job status says "waiting for processor".
    Please see attached image...
    sam.jpg
    Tags: flow, free, freeflow, issues, job
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Free Flow Issues

      Originally posted by Kwaku01
      Hi,

      Please can anyone help me solve freeflow issue, when a job is send to print it halts and the job status says "waiting for processor".
      Please see attached image...
      [ATTACH=CONFIG]42156[/ATTACH]
      Well..... WHAT have you DONE?

      picture kinda fuzzy cannot expand...

        Comment

        • XeroxTechBrazil
          Trusted Tech

          100+ Posts
          • Aug 2008
          • 196
          #3
          Re: Free Flow Issues

          I've been out of the field for so long,, so take this with a grain of salt.

          This used to be a huge problem on the older DocuTech software, The decomposer could be turned off with a click of an icon.

          They moved the decomposer turn on/turn off to avoid the problem,, you will have to look for it,

          but the result was identical to what you report.

          The job went over to the server without problem,, then just sat there -- endlessly, without any error.

            Comment

            • SeniorTch
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2017
              • 116
              #4
              Re: Free Flow Issues

              The processor is in Pause. release it. main menu system, release processor

                Comment

                • XeroxTechBrazil
                  Trusted Tech

                  100+ Posts
                  • Aug 2008
                  • 196
                  #5
                  Re: Free Flow Issues

                  Originally posted by SeniorTch
                  The processor is in Pause. release it. main menu system, release processor

                  AAAhhh,, it's coming back.
                  They used to call it Pause Decomposer
                  Fifteen years ago,, little screen in the upper right hand corner of a monster Sun CRT monitor ran the whole show.


                  There is a DocuSP/FreeFlow simulator you can download from GSN,, runs on a PC,, helps a lot in identifying just where everything is. Hard to keep it all in your head. Not a real server,, it won't process files, but if you are doing tech support remotely,, nice to have.


                  After 7.xx FreeFlow became a universal platform across all the machines. Made life so much easier.
                  Still a lot of hinks in the software, but that was always Mother X

                    Comment

                    • Kwaku01
                      Trusted Tech

                      100+ Posts
                      • Aug 2018
                      • 121
                      #6
                      Re: Free Flow Issues

                      Originally posted by SeniorTch
                      The processor is in Pause. release it. main menu system, release processor
                      Sorry, I've been away hense late response...thanks alot your response and effective advice.

                      All good now, thanks heaps!!!

                        Comment

                        • Kwaku01
                          Trusted Tech

                          100+ Posts
                          • Aug 2018
                          • 121
                          #7
                          Re: Free Flow Issues

                          Originally posted by XeroxTechBrazil
                          I've been out of the field for so long,, so take this with a grain of salt.

                          This used to be a huge problem on the older DocuTech software, The decomposer could be turned off with a click of an icon.

                          They moved the decomposer turn on/turn off to avoid the problem,, you will have to look for it,

                          but the result was identical to what you report.

                          The job went over to the server without problem,, then just sat there -- endlessly, without any error.
                          Sorry, I've been away hense late response...thanks alot your response and effective advice.

                          All good now, thanks heaps!!!

                            Comment

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