Error code 041-392 on D125

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  • Mikeg565
    • Dec 2024
    #1

    [Error Code] Error code 041-392 on D125

    Yesterday there was a paper jam that we took out. A fault code popped up 061-330. After we rebooted the machine, we got the red screen with fault code 041-392.

    Turned off and unplugged the machine overnight. Still getting the red screen with 041-392.
    Tags: 041-392, code, error, red, screen
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Error code 041-392 on D125

      Originally posted by Mikeg565
      Yesterday there was a paper jam that we took out. A fault code popped up 061-330. After we rebooted the machine, we got the red screen with fault code 041-392.
      Turned off and unplugged the machine overnight. Still getting the red screen with 041-392.
      that chain code is in the SM... have you looked in it?

      are you a tech?

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        • Mikeg565
          #3
          Re: Error code 041-392 on D125

          No. Just the office manager here at our office.

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1748
              #4
              Re: Error code 041-392 on D125

              There is bulletin for this error.
              But your machine must be at least at 83.25.1 IOT-SW.
              I think that you should call a tech.

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