Xerox counter reset

[shashazindah]

Hi 👋. Anyone to know how to reset counter for xerox c3370 machine?

[Phil B.]

Re: Xerox counter reset

Hi 👋. Anyone to know how to reset counter for xerox c3370 machine?

what counter are you trying to reset?

[shashazindah]

Re: Xerox counter reset

what counter are you trying to reset?

The main counter. For the meter reading.

[Phil B.]

Re: Xerox counter reset

The main counter. For the meter reading.

Why are you trying to sell a used machine?

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[mntech]

Re: Xerox counter reset

Copiers are like cars, the odometers are there for a reason. I'm not sure if there are any laws against tampering with xerox meters, but i guarantee it is frowned upon in this community!

[Phil B.]

Re: Xerox counter reset

Copiers are like cars, the odometers are there for a reason. I'm not sure if there are any laws against tampering with xerox meters, but i guarantee it is frowned upon in this community!

Xerox DOES frown on it...

and here in the USA it can bring you legal problems... not so much in remote countries.. but I as a certified Xerox Service Engineer..

I would NEVER condone nor give info out to accomplish such a task...

dirty pool all the way around

[shashazindah]

Re: Xerox counter reset

Xerox DOES frown on it...

and here in the USA it can bring you legal problems... not so much in remote countries.. but I as a certified Xerox Service Engineer..

I would NEVER condone nor give info out to accomplish such a task...

dirty pool all the way around

[Richard.Xerox]

Re: Xerox counter reset

So write down the current meter reading before you send it out again, then calculate the difference when it comes back.

[guitar9199]

Re: Xerox counter reset


Perhaps is considered "Normal" where you are, but in most other countries it's considered fraud or misrepresentation. A used/reconditioned machine can be sold as used...but to roll back the main counter in order to sell the unit as "new" can get you into all sorts of legal trouble! I'm not sure what sort of Consumer Protection Laws you have in your country, but here in the US they're quite specific about not doing this sort of thing.

We sell reconditioned machines all the time.... We tell the customer that even though the machine has "XXX" amount of copies on it, all the consumables inside the machine have been replaced so we can "Warranty it" as if it were new. This saves them a lot of money (Usually about half of retail for a brand new unit), and gets an even OLDER machine out of the field.

[Phil B.]

Re: Xerox counter reset

MAYBE IN YOUR COUNTRY....not in.the USA!

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[Phil B.]

Re: Xerox counter reset

throwing the BULLSHIT card..

all you have to do is print out the METER page before you deliver it ... print another when rental is done subtract 2nd from 1st...


POOF total reading for the rental time.

[Caffeine]

Re: Xerox counter reset

There is nothing normal about it.

If you're renting it out, the customer doesn't care what the meter is. So track their meter in an legit way, as others here have described.

But don't try to tell those of us here that rolling back the main meter is NORMAL.

[martinsadlak]

Re: Xerox counter reset

reset not...newer, becouse printer has 3 EPROM. pull another EEPROM from another machine and copy it... or start procedure new machine. Not xerox technical only XEROX engineer

[Sandy Marino]

Re: Xerox counter reset

Hi 👋. Anyone to know how to reset counter for xerox c3370 machine?

yep, jack it up on blocks and put in in reverse til it runs out of toner