WorkCentre 6655 reset

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  • Valintine
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 147

    WorkCentre 6655 reset

    Hello

    We usually work on Toshba's but the boss included a WorkCentre 6655 in a deal. I am trying to do a factory reset to clear out the last owners info. I would greatly appreciate any help on this.

    Joe
  • Richard.Xerox
    Technician

    50+ Posts
    • Jun 2015
    • 73

    #2
    Re: WorkCentre 6655 reset

    Initialize network controller NVM from diagnostics usually is enough.

    To enter diagnostics hold 0 (zero) for 10 seconds and while still holding it tap the green start button, enter the code 6789 and enter.

    Alternatively you can reload the firmware...

    Download the required firmware and extract the DLM file, on a FAT32 formatted USB stick create a folder on the root of the drive called altboot, drop the DLM file in there. Also create a notepad file called DISABLE_DATA_BACKUP (Remember to delete the .txt file extension)

    Now insert USB stick and power on machine and firmware should reload without saving any settings.

    Comment

    • BaconSteve
      Trusted Tech

      100+ Posts
      • Apr 2019
      • 140

      #3

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      Working...