Xerox Docucolor 12 error 9-356

[vitorjorge]

Hi

I have a Xerox DC 12 with 9-356 error

I could use some help or service manual for this model

vitorjorge99@hotmail.com

Tanks in advance

[TechMate]

Hi

I have a Xerox DC 12 with 9-356 error

I could use some help or service manual for this model

vitorjorge99@hotmail.com

Tanks in advance

Go into CE mode and change NVM values as follows: 776-060 to 063=0 and 776-371 to 374=0. It should fix the problem.

[DRAGON]

RE

First of all , greetings for all, i am new to this forum!
i have the same problem, that 9-356 code!!
is that about the black toner?
my dc was printing and suddenly stopped, sayng system error, code 9-356!!

i had entered with the 0 key+ start, but something has changed, because the calibration colors are all messed up


thank you

[TechMate]

i have the same problem, that 9-356 code!! is that about the black toner? my dc was printing and suddenly stopped, sayng system error, code 9-356!!

i had entered with the 0 key+ start, but something has changed, because the calibration colors are all messed up

The problem relates to the Cyan toner. You will need a tech to check the condition of the cyan toner dispenser motor and the cyan developer tank- and replace if needed. Maxsetup and autograd are essential if calibration is out and after developers are changed