Scan to email Xerox Workcentre pro 123

[wmoussa]

Hey all,

Appreciate any help, I have been struggling with this for a week now, I am trying to configure scan to email on a Xeroc Workcentre pro 123, when I hit the scan the printer goes "sending" for 20 seconds, then gives me error code 016-761.

I am trying to configure a gmail account , I tried playing with the parameters a lot, changing here and there, there seem to be something missing

[rockdude]

Re: Scan to email Xerox Workcentre pro 123

Did you set the gmail account to accept less secure apps?

What ports did you use for gmail?

More info please.

[Phil B.]

Re: Scan to email Xerox Workcentre pro 123

Hey all, Appreciate any help, I have been struggling with this for a week now, I am trying to configure scan to email on a Xeroc Workcentre pro 123, when I hit the scan the printer goes "sending" for 20 seconds, then gives me error code 016-761.
I am trying to configure a gmail account , I tried playing with the parameters a lot, changing here and there, there seem to be something missing

clearly didn't do a google search!

http://www.office.xerox.com/userdoc/CC_WCM_WCP_123_128/CC_WCM_WCP_123_128_Web/pdfs/QRG_en.pdf

besides you gave us NO info OTHER than the error code..

no tried settings for the gmail setup...

no info on server settings nor EXACTLY how the WCP123 is setup.

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

clearly didn't do a google search!

http://www.office.xerox.com/userdoc/CC_WCM_WCP_123_128/CC_WCM_WCP_123_128_Web/pdfs/QRG_en.pdf

besides you gave us NO info OTHER than the error code..

no tried settings for the gmail setup...

no info on server settings nor EXACTLY how the WCP123 is setup.

so here are all the settings on the images attached

email setting 1.jpg

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

so here are all the settings on the images attached

[ATTACH=CONFIG]42664[/ATTACH]

and here is the http settings

the gateway address is the intent modem/router address

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

and here is the http settings

the gateway address is the intent modem/router address

and here are the rest of all settings

[rockdude]

Re: Scan to email Xerox Workcentre pro 123

You must have better eyes than me cause I can't read any of the settings from the pictures you posted.

Please find a better (and clearer) way to post settings.

[Phil B.]

Re: Scan to email Xerox Workcentre pro 123

You must have better eyes than me cause I can't read any of the settings from the pictures you posted.

Please find a better (and clearer) way to post settings.

Maybe PDF?

Sent from my SM-G960U using Tapatalk

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

Maybe PDF?

Sent from my SM-G960U using Tapatalk

here how about this, tried my best and sorry for the previous.

I also tried these ports, as per gmail, I feel its something with authentication -

Step 2: Change SMTP & other settings in your email client

Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Server	imap.gmail.com Requires SSL: Yes Port: 993
Outgoing Mail (SMTP) Server	smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: Yes Port for SSL: 465 Port for TLS/STARTTLS: 587
Full Name or Display Name	Your name
Account Name, User name, or Email address	Your full email address
Password	Your Gmail password

[bsm2]

Re: Scan to email Xerox Workcentre pro 123

here how about this, tried my best and sorry for the previous.

I also tried these ports, as per gmail, I feel its something with authentication -

Step 2: Change SMTP & other settings in your email client

Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Server	imap.gmail.com Requires SSL: Yes Port: 993
Outgoing Mail (SMTP) Server	smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: Yes Port for SSL: 465 Port for TLS/STARTTLS: 587
Full Name or Display Name	Your name
Account Name, User name, or Email address	Your full email address
Password	Your Gmail password

authentication ON use full gmail address also password
Sender must be the same
does you machine support tls or ssl or both? set correct port
set one dns to 8.8.8.8
less secure apps ON

pop3 information delete not needed

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

Did you set the gmail account to accept less secure apps?

What ports did you use for gmail?

More info please.

Yes I did set the gmail to accept less secure apps.

and I tried these ports, as on gmail guide


Less secure app access

Your account is vulnerable because you allow apps and devices that use less secure sign-in technology to access your account








On










Turn off access (recommended)










Step 2: Change SMTP & other settings in your email client

Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Server	imap.gmail.com Requires SSL: Yes Port: 993
Outgoing Mail (SMTP) Server	smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: Yes Port for SSL: 465 Port for TLS/STARTTLS: 587
Full Name or Display Name	Your name
Account Name, User name, or Email address	Your full email address
Password	Your Gmail password

[bsm2]

Re: Scan to email Xerox Workcentre pro 123

Yes I did set the gmail to accept less secure apps.

and I tried these ports, as on gmail guide


Less secure app access

Your account is vulnerable because you allow apps and devices that use less secure sign-in technology to access your account








On










Turn off access (recommended)










Step 2: Change SMTP & other settings in your email client

Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Server	imap.gmail.com Requires SSL: Yes Port: 993
Outgoing Mail (SMTP) Server	smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: Yes Port for SSL: 465 Port for TLS/STARTTLS: 587
Full Name or Display Name	Your name
Account Name, User name, or Email address	Your full email address
Password	Your Gmail password

ssl on port 465?

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

authentication ON use full gmail address also password
Sender must be the same
does you machine support tls or ssl or both? set correct port
set one dns to 8.8.8.8
less secure apps ON

pop3 information delete not needed

authentication ON use full gmail address also password , Yes did that
Sender must be the same , sorry what do you mean, its the same full address and password everywhere it requires email and password
does you machine support tls or ssl or both? set correct port , it does not show tls nor ssl anywhere on the printer setting, it shows on APOP authentication, pls see attached 1 page PDF
set one dns to 8.8.8.8 , yes I did that
less secure apps ON , yes I did that

pop3 information delete not needed[, yes did that


**** still not working

[bsm2]

Re: Scan to email Xerox Workcentre pro 123

authentication ON use full gmail address also password , Yes did that
Sender must be the same , sorry what do you mean, its the same full address and password everywhere it requires email and password
does you machine support tls or ssl or both? set correct port , it does not show tls nor ssl anywhere on the printer setting, it shows on APOP authentication, pls see attached 1 page PDF
set one dns to 8.8.8.8 , yes I did that
less secure apps ON , yes I did that

pop3 information delete not needed[, yes did that


**** still not working

don't see ssl setting

If NO ssl or tls setting you can

try no auth will only send to gmail accounts

aspmx.l.google.com Port 25 TLS not required Dynamic IPs allowed Mail can only be sent to Gmail or G Suite users.
Configuration options
Options: Port 25, 465, or 587 Secure Socket Layer (SSL)/Transport Layer Security (TLS) protocols. Dynamic IPs are allowed, but a static IP might be required due to authentication requirements.	Port 465 (SSLrequired) Port 587 (TLS required) Dynamic IPs allowed	Port 25 TLS not required Dynamic IPs allowed Mail can only be sent to Gmail or G Suite users.

[wmoussa]

Re: Scan to email Xerox Workcentre pro 123

don't see ssl setting

If NO ssl or tls setting you can

try no auth will only send to gmail accounts

aspmx.l.google.com Port 25 TLS not required Dynamic IPs allowed Mail can only be sent to Gmail or G Suite users.
Configuration options
Options: Port 25, 465, or 587 Secure Socket Layer (SSL)/Transport Layer Security (TLS) protocols. Dynamic IPs are allowed, but a static IP might be required due to authentication requirements.	Port 465 (SSLrequired) Port 587 (TLS required) Dynamic IPs allowed	Port 25 TLS not required Dynamic IPs allowed Mail can only be sent to Gmail or G Suite users.

it does not show tls nor ssl anywhere on the printer setting, it shows on APOP authentication only, so I am guessing it has no SSL nor TLS,

Any email service provider that can accommodate that, other than gmail ?