Xerox 700 error code 041-344

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  • Kwaku01
    Trusted Tech

    100+ Posts
    • Aug 2018
    • 121

    Xerox 700 error code 041-344

    Any suggestion would be appreciated greatly!!! We've been having error code after error codes on our Xerox 700. The new one is 041-344. After a search online for help,
    it came accross that IOT F1 is blown.


    I spoke with Xerox and they send me a picture of where the correct fuse is but I can't locate it at the rear of the printer...please see attached.

    J
    Screen Shot 2019-05-24 at 4.18.03 pm.jpg
    Last edited by Kwaku01; 05-24-2019, 07:19 AM.
  • Kwaku01
    Trusted Tech

    100+ Posts
    • Aug 2018
    • 121

    #2
    Re: Xerox 700 error code 041-344

    Hi, please is anyone able to assist with below error code "041-344" post...xerox sent me below options to look at. I've tested the F1 Fuse and it's ok. I've tried almost all options and now I'm trying to locate the decurler/Decurler Inverter Drive motor to find the part 127k51900 to test it but can't seem to find it. I'm not sure what to do now, Please any suggestions?
    Attached Files

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    • Kwaku01
      Trusted Tech

      100+ Posts
      • Aug 2018
      • 121

      #3
      Re: Xerox 700 error code 041-344

      Originally posted by Kwaku01
      Hi, please is anyone able to assist with below error code "041-344" post...xerox sent me below options to look at. I've tested the F1 Fuse and it's ok. I've tried almost all options and now I'm trying to locate the decurler/Decurler Inverter Drive motor to find the part 127k51900 to test it but can't seem to find it. I'm not sure what to do now, Please any suggestions?
      Now the error code switched from 041-344 to 041-345...

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1748

        #4
        Re: Xerox 700 error code 041-344

        Front door interlock.

        Comment

        • Kwaku01
          Trusted Tech

          100+ Posts
          • Aug 2018
          • 121

          #5
          Re: Xerox 700 error code 041-344

          Originally posted by xcopytech
          Front door interlock.
          Hi, Thanks for your response.

          We've:
          - Checked resistance value between terminals of IOT Exit Motor as recommended, approximately 3.2 ohms
          - Checked resistance value between terminals of Invert In Motor as recommended, approximately 3.6 ohms
          - Checked the power supply to the IOT Board, 24V
          - Checked the Fuses, its ok
          - Swapped door Interlocks, error remains
          - Replaced IOT board, error remains

          We left the front door open and turned on the printer. The printer turns on with a message and icon 'close door screen', when exit
          from the close door screen, the home screen appears with COPY, NETWORK, SCAN. However, the printer wouldn't print.
          We then closed the front door and an error message appeared, "Fault/error a fault has
          occured switch off the machine.
          ensure that the
          screendesappears before swithing it on 041-344"

          Please any other suggestions we're out of ideas?

          Comment

          • Kwaku01
            Trusted Tech

            100+ Posts
            • Aug 2018
            • 121

            #6
            Re: Xerox 700 error code 041-344

            Originally posted by xcopytech
            Front door interlock.
            I double checked the IOTD at P437 and the voltage reading was 1.56v instead of 24v. What could be the cause and how do I fix it? Please help anyone!

            Comment

            • InterfaceP
              Trusted Tech

              250+ Posts
              • Jun 2013
              • 489

              #7
              Re: Xerox 700 error code 041-344

              Sounds like the LVPS.

              Comment

              • Kwaku01
                Trusted Tech

                100+ Posts
                • Aug 2018
                • 121

                #8
                Re: Xerox 700 error code 041-344

                Originally posted by InterfaceP
                Sounds like the LVPS.
                Thanks for your feedback. I took out the LVPS and plugged it on a different power point and got 240V AC input but the output measured zero volts between P/J514-8 and P/J514-7 which is meant to be 24V DC. Please, could this mean that the Main LVPS is gone? Or, do I have to put the main LVPS back on the machine and test it to get the right DC output Voltage reading?

                Thanks
                J
                Last edited by Kwaku01; 07-24-2019, 04:05 AM.

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                • InterfaceP
                  Trusted Tech

                  250+ Posts
                  • Jun 2013
                  • 489

                  #9
                  Re: Xerox 700 error code 041-344

                  Yes, replace it they frequently go bad.

                  Comment

                  • Kwaku01
                    Trusted Tech

                    100+ Posts
                    • Aug 2018
                    • 121

                    #10
                    Re: Xerox 700 error code 041-344

                    Originally posted by InterfaceP
                    Yes, replace it they frequently go bad.
                    Finally, I found the cause of the error 041-344, 041-345, LVPS MAIN!!! The 24V power supply to the IOTD board was bridged and the error code went and after the machine was on for about 30sec a new error code came on, 0412-313. Which I think also point to the same cause, LVPS MAIN.

                    Please, do you know anywhere I can get a secondhand part?
                    Xerox 700 AC Power Supply
                    105E17901
                    Thanks for your help!
                    Jeff
                    Last edited by Kwaku01; 07-26-2019, 03:23 AM.

                    Comment

                    • Kwaku01
                      Trusted Tech

                      100+ Posts
                      • Aug 2018
                      • 121

                      #11
                      Re: Xerox 700 error code 041-344

                      Originally posted by InterfaceP
                      Sounds like the LVPS.
                      Hi,


                      I found out the error code for 041-344, 345 was the LVPS. After bridging the 24V supply to the IOT Board, the error code was gone and I was able to print. However, the very first error code I had before the 041-344, 345 has come back (041-326). The error code 041-326 came back again whilst printing. I had located the fuse 3 and found it blown on PWBA-PHD 960k28872 and replaced it, as adviced earlier by a technician. This time, I've checked the fuse 3 and all the fuses on the PWBA-PHD 960k28872 and they all seem to be ok. Please any advise? What could be the cause for the error code 041-326 and how would I rectify it?


                      Thanks for your advise

                      J

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