Xerox Phaser 4622

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  • Hoosierdaddy
    Trusted Tech

    100+ Posts
    • Oct 2016
    • 178

    Xerox Phaser 4622

    Came up with a Error MSOK Missing Message
    Any ideas on what this message means. I dont mess with these machines to often

    Thx Hoosierdaddy
  • Richard.Xerox
    Technician

    50+ Posts
    • Jun 2015
    • 73

    #2
    Re: Xerox Phaser 4622

    Originally posted by Hoosierdaddy
    Came up with a Error MSOK Missing Message
    Any ideas on what this message means. I dont mess with these machines to often

    Thx Hoosierdaddy
    Corrupt MSOK or bad connection.

    MSOK is basically the configuration card (plugs into either the IP board or the MCU board, can't remember which) but it is not spared unless you go through a long winded parts escalation process with Xerox.

    You can try unplugging / replugging the MSOK, if that fails could try replacing either the IP board or MCU board (whichever it plugs into) but if that doesn't work it's time to scrap the machine.

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