Xerox Docucolor 252 Network scanning icon not active

[maikel safwt]

IMG_20190630_002436~2.jpg
Xerox Docucolor 252 Network scanning icon not active with fairy system
Many thanks

[Phil B.]

Re: Xerox Docucolor 252 Network scanning icon not active

[ATTACH=CONFIG]43021[/ATTACH]
Xerox Docucolor 252 Network scanning icon not active with fairy system
Many thanks

reload firmware with altboot procedure to begin with

[xcopytech]

Re: Xerox Docucolor 252 Network scanning icon not active

You can not altboot xerox dc252.
Reload fiery software.

[Phil B.]

Re: Xerox Docucolor 252 Network scanning icon not active

You can not altboot xerox dc252.
Reload fiery software.

my bad.. didn't think Fiery not fairy

[maikel safwt]

Re: Xerox Docucolor 252 Network scanning icon not active

Sorry for my language,
How can i reload the software
Many thanks

[Phil B.]

Re: Xerox Docucolor 252 Network scanning icon not active

Sorry for my language, How can i reload the software Many thanks

that is covered in the SM

[maikel safwt]

Re: Xerox Docucolor 252 Network scanning icon not active

Unfortunately i didn't have the service manual, I tried to search for it but i didn't found it

[InterfaceP]

Re: Xerox Docucolor 252 Network scanning icon not active

You need the software and the USB Prep-Tool, both of which I have on my server. Message me if you would like them.

[Tecnico_Xerox]

Re: Xerox Docucolor 252 Network scanning icon not active

[ATTACH=CONFIG]43021[/ATTACH]
Xerox Docucolor 252 Network scanning icon not active with fairy system
Many thanks

Hi.
The fiery has 2 network ports, one is for the local network and the other is for the scanner. Check that the network cable coming from the port "Scanner" of the fiery is connected to the network port of the printer, the cable that is occupied is cross network.
good luck.

[Vinod]

Re: Xerox Docucolor 252 Network scanning icon not active

You need the software and the USB Prep-Tool, both of which I have on my server. Message me if you would like them.

I want this software and USB Prep- Tool, Can u help me

[ScoobyDoo]

Re: Xerox Docucolor 252 Network scanning icon not active

You need the software and the USB Prep-Tool, both of which I have on my server. Message me if you would like them.

I've got a Docucolor 250 with similar issue, been working fine and now the 'Network Scanning' is greyed out? Rebooted several times, checked cables, but still doesn't come up, now not able to print to it or connect the CWS. No idea if I've got any Fiery software or what to do with it if I can find any? Desperate for solution to get it talking to the network and printing again. Anyone got a solution?