XEROX dc560 Stuck on boot sequence 2/6 Please help!

[gladijator]

XEROX dc560 Stuck on boot sequence 2/6.

I dont know what to do.

[xcopytech]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

Call a tech.

[prismtech]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

Call a tech.

1-800-ASK-XEROX

Sent from my SM-T530NU using Tapatalk

[adriansto]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

XEROX dc560 Stuck on boot sequence 2/6.

I dont know what to do.

Holding Energy Saver and Start buttons togheter while powering on the machine.
Watch for error code will appear.
Probably you will need to reload machine software.

[xcopytech]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

I do not see any reason to explain end user how to fix machine.
I will try to help to any tech but this guy is not a tech.

[Phil B.]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

you are going to need to reload firmware via ALTBOOT..

you need to hire a tech.

an end user can brick a machine quick as hell if they do not follow proper procedure

[gladijator]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

Thanks everyone for help.

When i hold energy saver and start together
error code that appear is 116-317

Where can i get software to reload in machine.

I will get help from my friend who have experience but dont have a software.

I live in small city and none tech expert in that city so i need to figure out how to solve this problem

thanks for help!

[adriansto]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

What version of software is now on machine ?
Send me mail = stoadis@gmail.com

[gladijator]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

How to check what version of software is now on machine since machine cant be power up.

I send you email couple minuts ago. (cpcformat@gmail.com)

Sorry to bother you.

[adriansto]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

How to check what version of software is now on machine since machine cant be power up.

I send you email couple minuts ago. (cpcformat@gmail.com)

Sorry to bother you.

Old configuration report, machine service logbook. machine papers, ask your tech friend to help you to find machine sw. version.

[gladijator]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

I solve problem.

I download software from XEROX official site latest software release put on USB in dwld folder and folowing procedure HOLD ENERGY SAVER BUTTON & POWER UP MACHINE.

After processing everything works.

Thanks for help.

[adriansto]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

Nice !
Welcome !

[alibear57]

Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

I solve problem.

I download software from XEROX official site latest software release put on USB in dwld folder and folowing procedure HOLD ENERGY SAVER BUTTON & POWER UP MACHINE.

After processing everything works.

Thanks for help.

I realise this is an old post, but hopefully someone will be able to tell me how this is done? What is the name / names of files which must be downloaded, and the procedure for implementing it all?