Xerox C570 - Error 093-317

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  • ATPAS
    Technician
    • Aug 2019
    • 19

    Xerox C570 - Error 093-317

    As in title, we have a problem with a Xerox C570 with error 093-317. We have changed toner, changed drum, changed toner motor.
    Only thing not changed is the toner dispenser. The toner dispenser is the black long thing that all toner motors are mounted to?
    Visible here: YouTube
    We have a C560 spare machine. Is it possible to use the dispenser from that?
  • ATPAS
    Technician
    • Aug 2019
    • 19

    #2
    Re: Xerox C570 - Error 093-317

    Changed the toner dispenser; no luck.

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2329

      #3
      Re: Xerox C570 - Error 093-317

      Originally posted by ATPAS
      Changed the toner dispenser; no luck.
      Remove black developer housing and inspect the gears.

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1748

        #4
        Re: Xerox C570 - Error 093-317

        Did you ever reset code in NVM

        Comment

        • ATPAS
          Technician
          • Aug 2019
          • 19

          #5
          Re: Xerox C570 - Error 093-317

          Problem solved.

          It was the MVN number 762-371 that had the error 3.
          The normal 762-315 was 0.

          Comment

          • Caffeine
            Trusted Tech

            Site Contributor
            250+ Posts
            • Feb 2008
            • 382

            #6
            Re: Xerox C570 - Error 093-317

            Originally posted by ATPAS
            Problem solved.

            It was the MVN number 762-371 that had the error 3.
            The normal 762-315 was 0.
            If the original issue which caused 752-315 to bump up to 3 was not resolved, it will come back. However, with everything you replaced, you probably got it.

            Comment

            • alibear57
              Technician
              • May 2013
              • 14

              #7
              Re: Xerox C570 - Error 093-317

              Originally posted by ATPAS
              Problem solved.

              It was the MVN number 762-371 that had the error 3.
              The normal 762-315 was 0.
              Thanks a million for that information. That error (093-317) appeared immediately after I had replaced the black dev unit from my 242 into my 550. I only intended for it to be a temporary solution until I find the time to refill the other one. This error was doing my head in, I thought I had put the dev unit in the wrong way, or something, and had it out and in about 6 times, before I read your post. Thanks again, I've written it down for future reference (although, I seem to always forget that I've written things down ;-D )

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