Can't enter diagnostic

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277

    [Misc] Can't enter diagnostic

    I have a xerox Dc250 I can't enter diagnostic mode when I press 0 then start it ll bring me to were I put the 6 7 8 9 password but when I press confirm its not responding it ll hang but if I try to put any other password it ll say incorrect and I can cancel and type in another password but when I try 6 7 8 9 it ll hang until power off what could be the problem
  • mikey8it
    Junior Member
    • Feb 2021
    • 2

    #2
    Re: Can't enter diagnostic

    I have the same problem... Was this ever fixed ??? Any help would be appreciated.. Thanks Mike.

    Comment

    • Eagle
      Senior Tech
      • Mar 2010
      • 49

      #3
      Re: Can't enter diagnostic

      I had similar problem but my screen would go black.
      Believe it or not, ended up swapping over the power supply and fix it.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Can't enter diagnostic

        Originally posted by mikey8it
        I have the same problem... Was this ever fixed ??? Any help would be appreciated.. Thanks Mike.
        2 years no update... doubt he came back to update us.

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