Xerox Color 550 Tray 5 Lifter not Lowering No paper in Tray

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  • calpika
    Junior Member
    • Mar 2019
    • 6

    Xerox Color 550 Tray 5 Lifter not Lowering No paper in Tray

    Used the search and I've only come across errors where the lifter would not work, a gear change and it goes back to working.

    I have a different issue, the lifter in Tray 5 stays up and doesn't lower even when there's no paper in the tray.
    I've run DC330 075-006 to lower the tray and it works, but as soon as i leave the maintenance screen, the lifter goes back up.

    The machine does not throw any errors. Any ideas?

    Should i try cleaning or replacing the lift down sensor (930W00111)?
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