Epson 7800 boot freeze

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  • The Dancer
    Technician
    • Sep 2016
    • 17

    Epson 7800 boot freeze

    My Epson 7800 boots halfway and then freezes. Can anyone assist with what might be causing that? Thanks
  • xeroxsharp
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 270

    #2
    Re: Epson 7800 boot freeze

    epson STYLUS PRO 7800 or
    XEROX WC 78XX SERIES

    Comment

    • The Dancer
      Technician
      • Sep 2016
      • 17

      #3
      Re: Epson 7800 boot freeze

      Epson Stylus 7800 Pro. Maybe in wrong thread. I'll delete and restart thread in other?

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Epson 7800 boot freeze

        Originally posted by The Dancer
        My Epson 7800 boots halfway and then freezes. Can anyone assist with what might be causing that? Thanks
        any error or message on display?

        do you have the Epson software progman?

        you are an end user?

        Comment

        • The Dancer
          Technician
          • Sep 2016
          • 17

          #5
          Re: Epson 7800 boot freeze

          Thanks for your response.
          No error message on display.
          Clarify software question.
          We sell and service copiers but not much experience with Epson.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Epson 7800 boot freeze

            Originally posted by xeroxsharp
            epson STYLUS PRO 7800 or
            XEROX WC 78XX SERIES
            look at title of thread EPSON

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: Epson 7800 boot freeze

              Originally posted by The Dancer
              Thanks for your response.
              No error message on display.
              Clarify software question.
              We sell and service copiers but not much experience with Epson.
              ok so what is the Q?

              Comment

              • The Dancer
                Technician
                • Sep 2016
                • 17

                #8
                Re: Epson 7800 boot freeze

                Boots halfway on display and then won't go any further.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Epson 7800 boot freeze

                  Originally posted by The Dancer
                  Boots halfway on display and then won't go any further.
                  any options on the unit?

                  extra tray... ram?

                  dis connect w/ pwr off.. boot.. if good pwrdn connect one at a time .. let it boot..

                  does it have a HDD or a PS HDD?


                  it would be helpful if you answer these Q's in the OP.

                  if you called Epson on this they would need all that info.

                  Comment

                  • The Dancer
                    Technician
                    • Sep 2016
                    • 17

                    #10
                    Re: Epson 7800 boot freeze

                    Hi Phil

                    Sorry but I think we're talking about two different machines. My fault entirely. I posted in the wrong thread initially and without sufficient details. The machine we've got is an Epson stylus pro 7800.

                    My apologies.

                    Thanks so much for your efforts to help us out.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: Epson 7800 boot freeze

                      Originally posted by The Dancer
                      Hi Phil

                      Sorry but I think we're talking about two different machines. My fault entirely. I posted in the wrong thread initially and without sufficient details. The machine we've got is an Epson stylus pro 7800.

                      My apologies.

                      Thanks so much for your efforts to help us out.
                      I already gathered that.. it was the other guy thought you were talking Xerox.
                      I've worked on plenty of them.
                      Does yours have optional tray? Extra ram? HDD?
                      YES they can have those options.
                      I will check my manual, but progman if you have it could help alot.

                      Sent from my SM-G960U using Tapatalk

                      Comment

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