[Error Code] Fault code 033-335 on dcvc5575

[pengtech]

Hi, I am having an error 033-335 on xerox dcvc5575, any ideas to solve this problem. Thank you 🙏

[elsab]

Re: Fault code 033-335 on dcvc5575

Hi, I am having an error 033-335 on xerox dcvc5575, any ideas to solve this problem. Thank you 🙏

Fax Card issue. You might have to disconnect the fax kit to isolate issue.

[pengtech]

Re: Fault code 033-335 on dcvc5575

Thanks Elsab, I tried isolate the fax board and clear NVM but still the same problem.
With no other solution, I tried factory reset and it worked but with data all lost.