dc242 scan port inactive no blinks

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  • SeniorTch
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2017
    • 116

    [Misc] dc242 scan port inactive no blinks

    Hi Tigers
    I have DC242 with a fiery ERB server. the Scan port of the IOT is inactive.
    (does not blink).I can not find how to activate this port.
    Actions taken: scan cable replaced,ESS PWB replaced,
    fiery SW reinstalled, scan templates are missing, I can not calibrate.
    Thanks for your help.
    Francisco
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1747

    #2
    Re: dc242 scan port inactive no blinks

    For scan cable you have to use crossover cable

    Comment

    • Tecnico_Xerox
      Technician

      50+ Posts
      • Jan 2019
      • 51

      #3
      Re: dc242 scan port inactive no blinks

      You could reset and clean the pwb with a contact cleaner. Sometimes it is dirt on the contacts.
      It could also be that the fiery network port has problems, I recommend cleaning the server.
      Check the network ports separately by connecting them to a notebook with a crossover cable and see which one gives you a communication link.

      good luck

      Comment

      • SeniorTch
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jun 2017
        • 116

        #4
        Re: dc242 scan port inactive no blinks

        Thanks to Xcopitech and Tecnico_Xerox. the cause of the problem was the crossover cable,

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