I work for a school system that currently uses a Xerox Document Centre 432st in our central office. About a month ago we updated the drivers on the main pc that is used to print envelopes. This pc is a dell optiplex 745 that has Windows Xp pro service pack 3 installed. The origional drivers that came loaded on the pc allowed us to print envelopes correctly. Now, after we updated the drivers when we try to print an envelope using Microsoft Office 2000 it doesn't print correctly. What happens is the copy machine pulles an envelope from the drawer and acts as thought it is printing correctly, but a blank envelope is comes out. We called Xerox and they have no clue what could cause this problem. We've removed office completely and reloaded. We've also reinstalled the old xerox drivers with no change in function. Any help would greatly be appreciated.
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