Xerox wide format 6204

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Sema
    Technician
    • Apr 2016
    • 36
    #1

    Xerox wide format 6204

    Hello friendsI have Xerox wide format machine 6204, ithe says "add toner" even if toner is added.When it switched on it comes on wwith "add toner" message on the screen.I replace another developer tank with a different ATC senserror but the same problem. Is there a possibility ththat MCU /main board is locked and if possibleverything, how can I unlock it?Another thing, is there any NVM value that I can change to remove that messagets because the machine has failed to work. Please I need some help.
    Tags: format, toner, wide, xerox
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Xerox wide format 6204

      Originally posted by Sema
      Hello friendsI have Xerox wide format machine 6204, ithe says "add toner" even if toner is added.When it switched on it comes on wwith "add toner" message on the screen.I replace another developer tank with a different ATC senserror but the same problem. Is there a possibility ththat MCU /main board is locked and if possibleverything, how can I unlock it?Another thing, is there any NVM value that I can change to remove that messagets because the machine has failed to work. Please I need some help.
      are you using the proper toner for the unit?

      any other errors listed?

        Comment

        • Sema
          Technician
          • Apr 2016
          • 36
          #3
          Re: Xerox wide format 6204

          The operator was using bad toner but the second developer tank I brought had genuine toner/good toner but failed

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: Xerox wide format 6204

              Originally posted by Sema
              The operator was using bad toner but the second developer tank I brought had genuine toner/good toner but failed
              did you recalibrate the machine with the correct toner/dev in?

              what does the error log say as far as errors?

                Comment

                • Sema
                  Technician
                  • Apr 2016
                  • 36
                  #5
                  Re: Xerox wide format 6204

                  What do mean by recalibrating with the correct toner, Phil

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808
                      #6
                      Re: Xerox wide format 6204

                      Originally posted by Sema
                      What do mean by recalibrating with the correct toner, Phil
                      you claim to be trained on Xerox equipment did you run the proper RAPS from the service manual after replacing the parts?

                      do you HAVE a service manual for this unit?

                      i don't know of any product that doesn't auto calibrate supplies where you don't have to cali/adjust the machine when installing new dev unit.

                        Comment

                        Previous template Next
                        Working...