xerox d125 error 016-242

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  • mkdirs
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2014
    • 177

    xerox d125 error 016-242

    system GMT clock fail
    i replace the nvm
    also the pwp
    same error

    any ideas
    Xerotk.com
    xerox copier technician
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: xerox d125 error 016-242

    Originally posted by mkdirs
    system GMT clock fail
    i replace the nvm
    also the pwp
    same error

    any ideas

    replace clock battery

    Comment

    • mkdirs
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2014
      • 177

      #3
      Re: xerox d125 error 016-242

      Originally posted by Phil B.
      replace clock battery
      the nvm battery ?
      Xerotk.com
      xerox copier technician

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2329

        #4
        Re: xerox d125 error 016-242

        Originally posted by mkdirs
        the nvm battery ?
        Do NOT remove the ESS battery on the D series machines. This will cause and unclearable 016-242 fault code.
        Remove the nvm ess chip from the ess board and remove the battery from the nvm ess chip. This will reset the nvm.
        After reboot, a 124-323 error will appear. Follow that rap.

        Comment

        • mkdirs
          Trusted Tech

          Site Contributor
          100+ Posts
          • Oct 2014
          • 177

          #5
          Re: xerox d125 error 016-242

          Originally posted by adriansto
          Do NOT remove the ESS battery on the D series machines. This will cause and unclearable 016-242 fault code.
          Remove the nvm ess chip from the ess board and remove the battery from the nvm ess chip. This will reset the nvm.
          After reboot, a 124-323 error will appear. Follow that rap.
          YES I KNOW THAT THE ESS BATTERY WILL destroy the authentication key data on the ess board
          i remove the NVM Battery before and dose not help
          the battery is 3v so its ok
          the machine work perfect but on the screen i have this code
          also i format the hdd and reload software

          slit i have the dame code
          Xerotk.com
          xerox copier technician

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2329

            #6
            Re: xerox d125 error 016-242

            Another ess nvm pwb, try to sync serial number then complete install wizard.

            Comment

            • mkdirs
              Trusted Tech

              Site Contributor
              100+ Posts
              • Oct 2014
              • 177

              #7
              Re: xerox d125 error 016-242

              Originally posted by adriansto
              Another ess nvm pwb, try to sync serial number then complete install wizard.
              friend the serial is OK am xerox tech so i know what to do when serial not sync
              Xerotk.com
              xerox copier technician

              Comment

              • Caffeine
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2008
                • 382

                #8
                Re: xerox d125 error 016-242

                Originally posted by mkdirs
                friend the serial is OK am xerox tech so i know what to do when serial not sync
                It has nothing to do with the serial number being ok. The ESS NVM PWB might be defective, so he suggested replacing it. And if you replace it, obviously you then need to do a fresh sync...

                There is no need to be so aggressively negative when people are just trying to help you. If you don't want suggestions, don't ask. Same as when he was warning you about not removing the ESS battery... How is he supposed to know you already know that? Someone could easily ruin their machine that way so he was trying to make sure you didn't. There's no need to be so snappy back to someone who is just trying to help you, for free.

                adriansto is one of the friendliest and most helpful and most knowledgable people on this site. Don't be rude to him or you'll have me and a lot of other people who greatly appreciate his frequent help to deal with...

                Comment

                • mkdirs
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Oct 2014
                  • 177

                  #9
                  Re: xerox d125 error 016-242

                  Originally posted by Caffeine
                  It has nothing to do with the serial number being ok. The ESS NVM PWB might be defective, so he suggested replacing it. And if you replace it, obviously you then need to do a fresh sync...

                  There is no need to be so aggressively negative when people are just trying to help you. If you don't want suggestions, don't ask. Same as when he was warning you about not removing the ESS battery... How is he supposed to know you already know that? Someone could easily ruin their machine that way so he was trying to make sure you didn't. There's no need to be so snappy back to someone who is just trying to help you, for free.

                  adriansto is one of the friendliest and most helpful and most knowledgable people on this site. Don't be rude to him or you'll have me and a lot of other people who greatly appreciate his frequent help to deal with...
                  yes you are right sorry about that
                  i answer like that because if you take nvm battery out the serial will cleared and the machine go up with serial error

                  Thanks for advising me

                  you are right
                  Xerotk.com
                  xerox copier technician

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: xerox d125 error 016-242

                    Originally posted by Caffeine
                    It has nothing to do with the serial number being ok. The ESS NVM PWB might be defective, so he suggested replacing it. And if you replace it, obviously you then need to do a fresh sync...

                    There is no need to be so aggressively negative when people are just trying to help you. If you don't want suggestions, don't ask. Same as when he was warning you about not removing the ESS battery... How is he supposed to know you already know that? Someone could easily ruin their machine that way so he was trying to make sure you didn't. There's no need to be so snappy back to someone who is just trying to help you, for free.

                    adriansto is one of the friendliest and most helpful and most knowledgable people on this site. Don't be rude to him or you'll have me and a lot of other people who greatly appreciate his frequent help to deal with...
                    +1

                    Comment

                    • mkdirs
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Oct 2014
                      • 177

                      #11
                      Re: xerox d125 error 016-242

                      OK i fix it
                      i change the NVM
                      I use xerox 560 nvm and that work

                      thanks all
                      Xerotk.com
                      xerox copier technician

                      Comment

                      • Caffeine
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Feb 2008
                        • 382

                        #12
                        Re: xerox d125 error 016-242

                        Originally posted by mkdirs
                        OK i fix it
                        i change the NVM
                        I use xerox 560 nvm and that work

                        thanks all
                        Keep an eye out for unusual "odd" errors over the next couple of weeks... I once did the opposite (used a D-series NVM in a 570) and although I felt like I restored the 570 NVM onto it properly and everything, and it did seem to work for the most part, it wasn't truly compatible. I kept having really unusual errors until I bought a new "blank" 570 style NVM module and installed it.

                        But, it does at least tell you which part was the problem! So even if it doesn't 100% work, you now know that you just need to get a new D-series NVM module.

                        Comment

                        • irdicheku
                          Technician
                          • Aug 2019
                          • 17

                          #13
                          Re: xerox d125 error 016-242

                          Originally posted by mkdirs
                          OK i fix it
                          i change the NVM
                          I use xerox 560 nvm and that work

                          thanks all
                          May i know what is the nvm. Thanks.

                          Sent from my EML-L29 using Tapatalk

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