Restore Xerrox 7556

[nate7556]

I recently bought a Xerox 7556 copier, my kid pressed some button and printed all the papers in the copier. I decided to remove the guest user and lock the copier down so my kids can not play with the copier when I lock the copier down, the results is that I am not able to print from the Xerox workplace app, and can not print from my computer, I tried to " factory restore" from the admin setting, and nothing was reset. I called Xerox; they recommended the techs that service the machine, and I called the company that serviced the copier, and they can not help me due to Covid-19. What is the best option to have my copier back to factory settings?

[peter87]

Re: Restore Xerrox 7556

I had same issue. Tech support charged me $25 cause my service agreement expired last month. They need your copier serial number and copy count to generate a 12 digit reset number. They will talk you thru how to enter the number to reset your admin password to 1111.

I recently bought a Xerox 7556 copier, my kid pressed some button and printed all the papers in the copier. I decided to remove the guest user and lock the copier down so my kids can not play with the copier when I lock the copier down, the results is that I am not able to print from the Xerox workplace app, and can not print from my computer, I tried to " factory restore" from the admin setting, and nothing was reset. I called Xerox; they recommended the techs that service the machine, and I called the company that serviced the copier, and they can not help me due to Covid-19. What is the best option to have my copier back to factory settings?

[copytech200X]

Re: Restore Xerrox 7556

your concern reset everything to default factory?do you have a software key with you normally in tray 1 small cover compartment ...if yes then u can try combination keys after turn off machine
a).2 + Stop+energy saver until xerox logo let go all your hands (machine will auto reboot few times ) ok or NG?

[nate7556]

Re: Restore Xerrox 7556

I look in the first tray their was a compartment that had a cover for the USB and the printout before they sold this machine. I tried pressing a 2+ Stop+energy saver, and nothing happened, and I am assuming I do not have this software key.

your concern reset everything to default factory?do you have a software key with you normally in tray 1 small cover compartment ...if yes then u can try combination keys after turn off machine
a).2 + Stop+energy saver until xerox logo let go all your hands (machine will auto reboot few times ) ok or NG?

[nate7556]

Re: Restore Xerrox 7556

I thought if someone has a clean clone for xerox copier, and I can install the clean one to my current version to make it factory settings. Would that work?

[copytech200X]

Re: Restore Xerrox 7556

Resetting the Printer to Factory Default Settings
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Device Settings > Reset UI to Factory Settings.
3. Touch Restart.

above steps confirm delete all previous data and return to factory default settings.

[Eagle]

Re: Restore Xerrox 7556

If your not a tech Don't Factory reset any printer.
There are a lot of settings that will be cleaned and without in putting all the correct setting for your particular machine you will have a lot of issues..
If you have turned off guess you now need to enable or unlock print and copy in the admin mode.