Xerox Color 560 doesn't show out of toner message

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  • joako
    Technician
    • Dec 2010
    • 15

    Xerox Color 560 doesn't show out of toner message

    I have a Xerox Color 560 machine that properly detects it's out of toner and stops printing, but it does not display the out of toner message on the touchscreen. I have already tried to default the IOT and reload/upgrade the firmware.

    What can I do to get it to display the out of toner message on the display. It's very frustrating for it to stop printing and not know if the job is complete or if it just needs some toner.
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