Xerox Versant 2100 Fault Codes 042-320 and 042-325

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  • jasdeep
    Junior Member
    • Nov 2020
    • 5

    Xerox Versant 2100 Fault Codes 042-320 and 042-325

    anyone know the solution to solve this
    also does ayone have edocs for versant 2100?
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1747

    #2
    Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

    042-320 drum motor Y
    042-325 main motor

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    • jasdeep
      Junior Member
      • Nov 2020
      • 5

      #3
      Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

      I put new main motor and yellow motor, still getting same fault codes. It print about 100 sheets and faults out.

      Comment

      • azehnali
        Senior Tech

        500+ Posts
        • Nov 2009
        • 679

        #4
        Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

        take the fly wheel off the btr and print and see if it gets better

        Comment

        • xcopytech
          Service Manager

          1,000+ Posts
          • Aug 2006
          • 1747

          #5
          Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

          Test motors from diagnostic.

          Comment

          • Copyrite printing
            Junior Member
            • Aug 2023
            • 1

            #6
            Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

            Originally posted by jasdeep
            anyone know the solution to solve this
            also does ayone have edocs for versant 2100?
            Hi,
            I have versant 3100 I am getting same errors! could you please let me know did you fix it?

            Comment

            • Dech1
              Senior Engineer
              • Dec 2022
              • 34

              #7
              Re: Xerox Versant 2100 Fault Codes 042-320 and 042-325

              Check the following:
              • Power supply voltage of the Main Motor (+24VDC, +5VDC).
              • Operation failure of Main Motor (DC330[042-037]).
              • Wear, damage, and gear blockage of the Main Drive Assembly Gear.
              • Operation failure of 2nd BTR Retract Cam Clutch (DC330[094-011/012 (Contact/Retract)] in the Main Motor Assembly.
              • Increased load due to clogging of Xero Waste Toner Collection Auger section.

              If no problem is found, replace the MCU PWB Assembly.

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