Xerox 250 not reading new Magenta magenta toners.

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  • PrintingICE
    Junior Member
    • Dec 2020
    • 2

    [Error Code] Xerox 250 not reading new Magenta magenta toners.

    I have a problem with Xerox 250 the machine does not recognise Magenta toner.
    the Fiery server was just replaced, and the machine had been standing for 2 months. with out being used. the magenta that was in it was 50% full. took it out and tried 4 other brand new original toners and same error on screen. tried restarting a few times, and started up without the server, same problem. tried removing all other toners.. but just ends in the magenta error see attached images. Is there some sensor in the machine that might be broken? of so what is the name or item number. ?
    if anyone has dealt with this problem would be great to get ideas on what to check... or replace.
    d.jpg129724091_211794640404326_1311347979995167811_n.jpg129822818_743878736227432_2406579235047639595_n.jpg129644258_395238105050947_87549521901279348_n.jpg
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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Xerox 250 not reading new Magenta magenta toners.

    Originally posted by PrintingICE
    I have a problem with Xerox 250 the machine does not recognise Magenta toner.
    the Fiery server was just replaced, and the machine had been standing for 2 months. with out being used. the magenta that was in it was 50% full. took it out and tried 4 other brand new original toners and same error on screen. tried restarting a few times, and started up without the server, same problem. tried removing all other toners.. but just ends in the magenta error see attached images. Is there some sensor in the machine that might be broken? of so what is the name or item number. ?
    if anyone has dealt with this problem would be great to get ideas on what to check... or replace.
    [ATTACH=CONFIG]47489[/ATTACH][ATTACH=CONFIG]47490[/ATTACH][ATTACH=CONFIG]47491[/ATTACH][ATTACH=CONFIG]47492[/ATTACH]
    get the manual read up on the "CRUM" reader board.

    are they genuine OEM Xerox toners or 3rd party crapola?

    are you sure you haven't got metered toners while the machine is expecting Sold units?

    Comment

    • PrintingICE
      Junior Member
      • Dec 2020
      • 2

      #3
      Re: Xerox 250 not reading new Magenta magenta toners.

      these ara all like I said brand new orginal Xerox toners and right market yes. .. and I also have the 50% toner that was in the machine and was working fine. when I turned it off to replace the fiery server.

      Comment

      • Jack79
        Trusted Tech

        250+ Posts
        • Jul 2014
        • 305

        #4
        Re: Xerox 250 not reading new Magenta magenta toners.

        Originally posted by Phil B.
        are you sure you haven't got metered toners while the machine is expecting Sold units?
        I think that might be your answer.
        Install Magenta SOLD toner cartridge first to check.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: Xerox 250 not reading new Magenta magenta toners.

          Originally posted by Jack79
          I think that might be your answer.
          Install Magenta SOLD toner cartridge first to check.
          He never mentioned that.


          Sent from my SM-G960U using Tapatalk

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