Xerox 4265 boot loop

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  • McCrazy
    Technician
    • Feb 2020
    • 15

    Xerox 4265 boot loop

    I have a 4265 that is stuck in a boot loop. I have read that I need to install a new HDD since this machine does not support Altboot. Once I replace the HDD I have no operating system to upload the firmware to the machine. Any help is appreciated, as I am brand new to Xerox machines. Could I be chasing a bad Main PWB? Thank you for the help!
  • Gonzorand

    #2
    Re: Xerox 4265 boot loop

    Originally posted by McCrazy
    I have a 4265 that is stuck in a boot loop. I have read that I need to install a new HDD since this machine does not support Altboot. Once I replace the HDD I have no operating system to upload the firmware to the machine. Any help is appreciated, as I am brand new to Xerox machines. Could I be chasing a bad Main PWB? Thank you for the help!
    Are you getting a message " Try powering Down, then on again?" If so, replace the power supply.

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    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2329

      #3
      Re: Xerox 4265 boot loop

      Originally posted by McCrazy
      I have a 4265 that is stuck in a boot loop. I have read that I need to install a new HDD since this machine does not support Altboot. Once I replace the HDD I have no operating system to upload the firmware to the machine. Any help is appreciated, as I am brand new to Xerox machines. Could I be chasing a bad Main PWB? Thank you for the help!
      Firmware can be reloaded from usb stick.
      What version of fw is on the machine ?

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