Xerox workcenter 5020 white lines printout

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  • rapo_tech
    Trusted Tech

    100+ Posts
    • Feb 2019
    • 114

    Xerox workcenter 5020 white lines printout

    Hello

    Going on site 03. march, but would like to hear opinions for the problem Mainly repairing Kyocera machines, so Xerox is not so familiar.

    Printer using OEM parts and toner.
    A year ago replaced drum. Drum life is 22k and I'm sure they have printed 10k or less in that time.

    Added sample of skyshot. Printed out long edge first.

    So I'm thinking that maybe corona wire is dirty.. If laser glass would be dirty, then there would be more precise lines?
    Or maybe theres some clogging in developer? Is there any developer refresh function? Should I shake/bang developer assy (drum)?


    Xerox Workcentre 5020 skyshot.jpg
  • IGEN93
    Technician

    Site Contributor
    • Jul 2018
    • 49

    #2
    Re: Xerox workcenter 5020 white lines printout

    Originally posted by rapo_tech
    Hello

    Going on site 03. march, but would like to hear opinions for the problem Mainly repairing Kyocera machines, so Xerox is not so familiar.

    Printer using OEM parts and toner.
    A year ago replaced drum. Drum life is 22k and I'm sure they have printed 10k or less in that time.

    Added sample of skyshot. Printed out long edge first.

    So I'm thinking that maybe corona wire is dirty.. If laser glass would be dirty, then there would be more precise lines?
    Or maybe theres some clogging in developer? Is there any developer refresh function? Should I shake/bang developer assy (drum)?


    [ATTACH=CONFIG]48469[/ATTACH]
    Before checking any consumable , primarily check the paper feeding unit and paper for moisture, and also for fuser upper roller for any damage, if all are good , check for grid toner contamination .

    Comment

    • rapo_tech
      Trusted Tech

      100+ Posts
      • Feb 2019
      • 114

      #3
      Re: Xerox workcenter 5020 white lines printout

      Corona wire was contaminated with toner.
      Cleaned it and everything is fine

      Comment

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