700i error 027-741

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  • Wally181
    Junior Member
    • May 2021
    • 8

    [Error Code] 700i error 027-741

    Hi All,

    I have a xerox 700i with integrated fiery machine was working fine then had a paper jam and needed to be restarted, now Command workstation can not find the server.

    Have checked all cables and connections and everything seems fine. Cannot ping the ip from my pc. The machine will also not print the start up page. All ip addresses are correct,.

    On error history print out 027-741 Job template server server connect fail.

    Can anyone advise a solution.
  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #2
    Re: 700i error 027-741

    what does the LED on the fiery indicate?

    Comment

    • Wally181
      Junior Member
      • May 2021
      • 8

      #3
      Re: 700i error 027-741

      00

      Comment

      • azehnali
        Senior Tech

        500+ Posts
        • Nov 2009
        • 679

        #4
        Re: 700i error 027-741

        havent worked on the 700 in a long time
        they are antique
        I think that model when the fiery boots up there is an icon on the UI
        either Fiery logo or network scanning or something

        Comment

        • copytech,mike
          CopyTech,MIKE
          • Jun 2014
          • 204

          #5
          Re: 700i error 027-741

          Originally posted by azehnali
          havent worked on the 700 in a long time
          they are antique
          I think that model when the fiery boots up there is an icon on the UI
          either Fiery logo or network scanning or something
          I only worked on a few and they are notorious for refusing to boot up and come online. Unplug, plug in, power up and wait forever. Over and over until it comes online. Better to talk customer into getting something better.

          Comment

          • Wally181
            Junior Member
            • May 2021
            • 8

            #6
            Re: 700i error 027-741

            It is my machine and other than this issue which it is the first time it has happened is printing without issues.

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1748

              #7
              Re: 700i error 027-741

              Reload fiery system software

              Comment

              • Wally181
                Junior Member
                • May 2021
                • 8

                #8
                Re: 700i error 027-741

                Hi thanks for your input, I have 2 fiery server boxes and both are doing similar things, however I can now ping the fiery.
                when I go to web aplications on the 700 it comes back with a message (an error has occurred when communicating with the server) (-100)

                Comment

                • xcopytech
                  Service Manager

                  1,000+ Posts
                  • Aug 2006
                  • 1748

                  #9
                  Re: 700i error 027-741

                  Do you have crossover cable between fiery and machine?

                  Comment

                  • Wally181
                    Junior Member
                    • May 2021
                    • 8

                    #10
                    Re: 700i error 027-741

                    yes and have tried 3 different Ethernet cables

                    Comment

                    • xcopytech
                      Service Manager

                      1,000+ Posts
                      • Aug 2006
                      • 1748

                      #11
                      Re: 700i error 027-741

                      Cable must be a crossover.
                      If you can ping fiery ip address then you try to enter fiery ip address at any web browser to see can you open fiery web page.

                      Comment

                      • Wally181
                        Junior Member
                        • May 2021
                        • 8

                        #12
                        Re: 700i error 027-741

                        Cross over cable is connected, can ping the machine from windows powershell but refuses to connect from web browser

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2329

                          #13
                          Re: 700i error 027-741

                          Originally posted by Wally181
                          Cross over cable is connected, can ping the machine from windows powershell but refuses to connect from web browser
                          Windows firewall on your pc or antivirus firewall.

                          Comment

                          • Wally181
                            Junior Member
                            • May 2021
                            • 8

                            #14
                            Re: 700i error 027-741

                            No, turned firewalls off and still no connection.

                            Comment

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