XEROX COLOR 1000 Diagnostic Tool

[monkardera]

I recently bought this fantastic 2014 Xerox Color 1000 from an auction in Europe. I urgently need the diagnostic Tool. Can anyone help. My number is +233240592785
Thank you

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

I recently bought this fantastic 2014 Xerox Color 1000 from an auction in Europe. I urgently need the diagnostic Tool. Can anyone help. My number is +233240592785
Thank you

what diag tool are you talking about?

[monkardera]

Re: XEROX COLOR 1000 Diagnostic Tool

what diag tool are you talking about?

The Diagnostics TOOL as I understand it is a software on the Colour 1000 that that indicates where a fault is on the machine. In actual if there is a fault or error on the machine, it will indicate where and what is wrong with the machine. I understand it is a software that is renewed every year. pardon me if answer is winding, I am not a tech engineer. I am just a business owner

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

The Diagnostics TOOL as I understand it is a software on the Colour 1000 that that indicates where a fault is on the machine. In actual if there is a fault or error on the machine, it will indicate where and what is wrong with the machine. I understand it is a software that is renewed every year. pardon me if answer is winding, I am not a tech engineer. I am just a business owner

sounds like you are talking about a PWS. that is for trained techs only.

[xcopytech]

Re: XEROX COLOR 1000 Diagnostic Tool

You just need to renew license. Diagnostic tool is already installed on xerox 1000 controller

[monkardera]

Re: XEROX COLOR 1000 Diagnostic Tool

You just need to renew license. Diagnostic tool is already installed on xerox 1000 controller

Thank you very much for your help. According to to my team, we have the tool but it is not just entering into diagnostic mode as the license has expired. SO I want to know if anyone can get me a renewal.

[xcopytech]

Re: XEROX COLOR 1000 Diagnostic Tool

Xerox

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

Thank you very much for your help. According to to my team, we have the tool but it is not just entering into diagnostic mode as the license has expired. SO I want to know if anyone can get me a renewal.

call xerox for the renewal .. providing a crack for the software is illegal


you will have to provide a serial number I'm sure besides other info

[monkardera]

Re: XEROX COLOR 1000 Diagnostic Tool

call xerox for the renewal .. providing a crack for the software is illegal


you will have to provide a serial number I'm sure besides other info

I have spoken to the local Xerox office , first the issue is that I didn't buy the machine from them. Second issue is that I bought the machine on an auction in Netherlands even though from the history of the machine , the original owner was based in Belgium. I have asked the local Xerox team for help, but they haven't been able to help so far. There is no problem giving the serial number of the machine so long as I can get this issue resolved. I need Diagnostics Tool License and honestly its less of a bother to me if whether its a cracked version or original , I just need a the tool. I don't understand why the Diagnostics tool License is not available for renewal once the ownership changes hands.

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

I have spoken to the local Xerox office , first the issue is that I didn't buy the machine from them. Second issue is that I bought the machine on an auction in Netherlands even though from the history of the machine , the original owner was based in Belgium. I have asked the local Xerox team for help, but they haven't been able to help so far. There is no problem giving the serial number of the machine so long as I can get this issue resolved. I need Diagnostics Tool License and honestly its less of a bother to me if whether its a cracked version or original , I just need a the tool. I don't understand why the Diagnostics tool License is not available for renewal once the ownership changes hands.

Xerox does this just because of 2nd party sales.

buyer beware.

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

did you register the machine with xerox corp after the purchase?

did the seller register the change of ownership?

my bet no to both questions.

[xcopytech]

[xcopytech]

Re: XEROX COLOR 1000 Diagnostic Tool

Also, you will not be able to fix xerox 1000 without service manual (edoc).
I think that you have to find trained xerox tech who have expirience with xerox 1000.

[Phil B.]

Re: XEROX COLOR 1000 Diagnostic Tool

Also, you will not be able to fix xerox 1000 without service manual (edoc).
I think that you have to find trained xerox tech who have expirience with xerox 1000.

Or buy a PWS.. the EDOC.
Plan on studying the EDOC front to back and wasting time and money on parts for a wrong diagnosis of the problem.
Pay a tech now or later...
How much does being down and not meeting production schedules matter to you. You will not be able to buy parts as an end user.
If this was a low end unit I would say go for it..
But what I have seen of these models you will be shooting yourself in the foot if you try the DIY route.

Sent from my SM-G960U using Tapatalk

[InterfaceP]

Re: XEROX COLOR 1000 Diagnostic Tool

I recently bought this fantastic 2014 Xerox Color 1000 from an auction in Europe. I urgently need the diagnostic Tool. Can anyone help. My number is +233240592785
Thank you

Typically you need to be on contract with Xerox as everyone has stated but.... I have one that's non-expiring and can install myself without Xerox. I sent you a PM.