xerox dococolour 252 error 077-909

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  • zara
    Technician
    • Jun 2021
    • 13

    [Error Code] xerox dococolour 252 error 077-909

    Hi,
    this is my first problem not yet solve from past two days Xerox DC 252 Error shows 077-909 display show paper jam in paper transfer but there is no any paper when i restart showing the same error there is no any physical jam i try all Sensor checked all are cleared but problem still not solve any help from experts to solve this error, help me out of this problem.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: xerox dococolour 252 error 077-909

    Originally posted by zara
    Hi,
    this is my first problem not yet solve from past two days Xerox DC 252 Error shows 077-909 display show paper jam in paper transfer but there is no any paper when i restart showing the same error there is no any physical jam i try all Sensor checked all are cleared but problem still not solve any help from experts to solve this error, help me out of this problem.
    run sensor check in service mode

    do you hear any grinding?

    what media is the print job versus what machine has?

    what happened before problem showed..

    total lack of needed info

    Comment

    • azehnali
      Senior Tech

      500+ Posts
      • Nov 2009
      • 679

      #3
      Re: xerox dococolour 252 error 077-909

      check the fuser exit switch

      Comment

      • zara
        Technician
        • Jun 2021
        • 13

        #4
        Re: xerox dococolour 252 error 077-909

        Originally posted by Phil B.
        run sensor check in service mode

        do you hear any grinding? no

        what media is the print job versus what machine has? 300 gsm Art Board 13 x 19 size xerox DC252

        what happened before problem showed.. Paper jam indicate shows, that time power supply off then i clear the jam area then restart the machine after that error 077-909 came up

        total lack of needed info
        I Check with NVM Read chain link 742-065. The value of this location is the chain link code for the sensor that the system last detected actuated.
        the value i got is 77-106 duplex output sensor. i replace the sensor still same error shows .
        Attached Files

        Comment

        • zara
          Technician
          • Jun 2021
          • 13

          #5
          Re: xerox dococolour 252 error 077-909

          Originally posted by azehnali
          check the fuser exit switch
          yes i check that too that all working properly.

          Comment

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