Xerox Versant 3100 jam 013-926

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  • adria.print
    Junior Member
    • Apr 2024
    • 5

    #1

    Xerox Versant 3100 jam 013-926

    Greeting,

    paper cannot pass through the printer for some time, it gets stuck in the trimmer before the finisher, where cutting and creasing is done. it gives me error 013-926, does anyone have the service documentation
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    013-926 or 013-296

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    • adria.print
      Junior Member
      • Apr 2024
      • 5

      #3
      Originally posted by xcopytech
      013-926 or 013-296
      013-926

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1792

        #4
        Remove trimmer module and check is there paper on it.

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        • adria.print
          Junior Member
          • Apr 2024
          • 5

          #5

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          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2383

            #6
            Not such error code on service manual.

            Comment

            • adria.print
              Junior Member
              • Apr 2024
              • 5

              #7

              must be, you need to look at service documentation for versant 3100 or 4100, becuase, this module is before finisher, and always jam at that module -> https://x-digital.com/product/xerox-...mmer-for-sale/

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2383

                #8
                Originally posted by adria.print
                https://www.support.xerox.com/en-us/article/KB0400832
                must be, you need to look at service documentation for versant 3100 or 4100, becuase, this module is before finisher, and always jam at that module -> https://x-digital.com/product/xerox-...mmer-for-sale/
                You should have said that it is a creaser trimmer. Sensor static jam mean 13-926. Send me mail = stoadis@gmail.com to show you what manual says.

                Comment

                • adria.print
                  Junior Member
                  • Apr 2024
                  • 5

                  #9
                  Originally posted by adriansto

                  You should have said that it is a creaser trimmer. Sensor static jam mean 13-926. Send me mail = stoadis@gmail.com to show you what manual says.
                  thanks, adriansto help me a lot, there was some buffer sensor dirty

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